Sales Manager

Default Brand; Tacoma (WA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life/Disability Insurance

401K

Employee discount 10-30%

Flex Spending Account

PTO

Job summary

Ashley Furniture is seeking a Sales Manager to support the Store Manager in daily retail operations at our Tacoma location. Drive sales performance, lead the sales team, and ensure exceptional guest experience while managing budgets and staffing.

You will oversee KPI delivery, coach staff, and coordinate with visual and guest experience teams to maintain high standards of service and store presentation.

Qualifications

• 2+ years retail experience
• Ability to motivate employees to achieve sales KPI’s
• Ability to handle guest concerns in a timely manner
• Ability to interview and staff retail location

Responsibilities

• Support Store Manager in overseeing all sales KPIs including volume, margin, closing ratio, sales per guest.
• Handle customer-related issues in the absence of the Store Manager.
• Provide leadership and communicate with sales, guest experience, and visual teams.
• Coach sales staff to build individual and team success.
• Assist in budgeting administrative costs including wages and supplies.
• Document procedures and tasks completed.
• Complete various report functions in a timely manner.
• Maintain staffing levels within budgetary constraints.

Skills

Retail experience

Motivate employees

Guest concerns

Staff recruitment

Education

High School Diploma

Job description

• Pay or shift range: $80,200 USD to $90,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.

Summary:

The Sales Manager is responsible for supporting the Store Manager in the day-to-day operations of the retail store.

Responsibilities:

• Support the Store Manager in overseeing all sales KPI’s including but not limited to; volume, margin, closing ratio, sales per guest, bedding and protection.
• The ability to handle all customer-related issues in the absence of the Store Manager.
• Provide exceptional leadership with timely and effective communication to the sales, guest experience, and visual teams.
• Coach members of the sales staff to build individual and team success in a professional manner.
• Assist the Store Manager in maintaining budgeted administrative costs including wages and supplies.
• Ensure complete and adequate documentation of procedures and tasks completed.
• Complete various report functions in a timely manner.
• Aid to maintain proper staffing levels for the sales team job code in accordance with company set budget levels.
• Prepare and administer impact coaching sessions for the development of the sales team.
• Coordinate and execute daily, weekly peak state huddles.
• Work with the Visual Presentation Manager regarding product placement.
• Report changes in policy and other information to staff members.
• Other duties as assigned.

Requirements & Qualifications:

• High School Diploma required
• 2 + years working in the retail industry
• Ability to motivate employees to achieve sales KPI’s
• Ability to handle guest concerns in a timely manner
• Ability to interview and staff retail location

What’s In It for You:

When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

• Health, dental benefits, and vision insurance
• Employee Discount from 10% - 30%
• Life/Disability Insurance
• Flex Spending Account
• 401K

Compensation: Individual compensation packages are determined based on job-related factors such as skills, experience, qualifications, and internal equity. Annual Base Salary Range: $80,200.00 - $90,000.00. In addition to base pay, employees are eligible to earn monthly incentive compensation based on Store Revenue, Protection Gross Margin, Bedding Margin, and Conversion.

Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which include Health, Dental, Vision, Life/Disability, Flexible Spending Accounts and 401(k) to eligible Team Members. Depending on your hire date and any specific requirements of your work location, you may be eligible for up to 80 hours of PTO during the first calendar year of your employment, which includes paid sick leave in accordance with applicable legal requirements.

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business needs.

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.