Store Manager

Michael Kors; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Product allowance

Cross Brand Discount

Competitive paid time off

Internal mobility across Capri Brands

Exclusive Employee Sales

Paid Parental Leave

401k Match

Bonus Potential

Job summary

Jimmy Choo is seeking a Store Manager to lead a luxury boutique, drive sales, and deliver exceptional customer service. You will develop client relationships, manage events, and oversee HR to support staff while upholding Capri Holdings standards.

The role emphasizes brand ambassadorship, market awareness, and cross-brand collaboration within Capri Holdings. A strong track record in luxury retail and leadership is essential.

Qualifications

• 5+ years of Store Manager experience at a high-end retailer.
• Entrepreneurial spirit with brand ambassadorship.
• Strong clienteling and leadership skills.
• Excellent verbal and written communication skills.

Responsibilities

• Develop, maintain and expand customer base by capitalizing on high-profile clientele and sales.
• Implement and manage the boutique’s client outreach program to drive financial performance.
• Maintain awareness of market trends by monitoring local competitors and developments within the industry.
• Motivate team to drive results through goal setting, accountability and celebrations of successes.
• Effectively manage all HR functions to support the boutique’s staff.
• Deliver operational excellence in all store processes.
• Develop and execute strategic business plan while driving incremental sales via CRM and marketing opportunities.

Skills

Leadership

Customer service

Sales leadership

Staff development

Job description

Jimmy Choo is an iconic luxury fashion brand defined by an empowered sense of glamour and a confident sense of style.

WHO YOU ARE:

Our leaders at Jimmy Choo are stylish, sophisticated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive your business by being a solution-oriented leader! As a Store Manager, you will develop an elevated team that is focused on maintaining exceptional levels of customer service.

WHAT YOU’LL DO:

• Develop, maintain and expand customer base by capitalizing on high-profile clientele and sales
• Implement and manage the boutique’s client outreach program in order to drive financial performance and exceed KPI targets
• Maintain awareness of market trends by monitoring local competitors and developments within the industry
• Motivate team to drive results through goal setting, accountability and celebrating successes
• Effectively manage all HR functions to support the boutique’s staff
• Deliver operational excellence in all store processes
• Develop and execute strategic business plan while driving incremental sales by utilizing cross functional partners, CRM and marketing opportunities

YOU’LL NEED TO HAVE:

5+ years of Store Manager experience at a high-end retailer

WE’D LOVE TO SEE:

• An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic
• Well connected with a strong ability to engage; a true brand ambassador
• Elevated customer service skills; Passion for sales, footwear and accessories
• Strong in performance management and team development
• Exceptional verbal and written communication skills

THE BENEFITS

• Product allowance
• Cross Brand Discount
• Competitive paid time off
• Internal mobility across Capri Brands (Jimmy Choo and Michael Kors)
• Exclusive Employee Sales
• Paid Parental Leave
• 401k Match
• Bonus Potential

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

Established in 1996, Jimmy Choo is a global luxury brand with an empowered sense of glamour and a playfully daring spirit. Celebrated for its confident style and exceptional craftsmanship, Jimmy Choo is synonymous with the art of celebrity dressing and red-carpet style. The house’s innovative spirit meets time-honoured techniques in the form of exceptional collections spanning footwear, handbags, fragrance, a range of accessories and a growing men’s offering. Together, CEO Hannah Colman and Creative Director Sandra Choi have built a global powerhouse defined by glamour, optimism and joy. For more information on how Capri Holdings Group uses your personal data, please see our Applicant Privacy Notice.