Area Manager, West Coast

J Choo USA Inc; Los Angeles (CA); On-site; USD 170,000 - 180,000; Full time

Benefits offered by this job

Product allowance

Cross-brand discount

Competitive paid time off

Internal mobility across brands

Exclusive Employee Sales

Paid Parental Leave

401k Match

Bonus Potential

Job summary

Jimmy Choo in Los Angeles seeks an Area Manager to lead and inspire high-performance teams across multiple stores in full-price and outlet divisions. You will drive sales, optimize margins, and maintain brand standards with a strategic, cost-conscious mindset.

Ideal candidates have 3+ years in multi-unit luxury retail management, with strong knowledge of visual merchandising, CRM, and team development. This role offers competitive compensation and extensive brand perks.

Qualifications

• Bachelor's degree in Fashion or Business preferred.
• Minimum of 3 years of experience in multi-unit retail management — luxury experience preferred.
• Exceptional understanding of specialty retail, including business development, visual merchandising, and store operations.
• Computer skills to operate retail POS system, Word, Excel, and Outlook.
• Strong leadership, critical thinking and problem-solving skills.

Responsibilities

• Empower, develop, and lead high-performance teams that drive sales and profitability through training and coaching.
• Create strategic decisions to increase sales and profit aligned with company initiatives.
• Coach and mentor stores on employee performance, sales goals, and opportunities.
• Develop business strategies and set achievable goals and targets.
• Ensure CRM strategies, client acquisition, retention, and database management are executed across outlets.

Skills

Leadership

Strategic thinking

Customer service

Team development

Problem solving

Education

Bachelor's degree in Fashion or Business

Tools

Retail POS

Word

Excel

Outlook

Job description

AREA MANAGER WHO YOU ARE: Our leaders at Jimmy Choo are stylish, sophisticated, and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive your business by being a solution-oriented leader! As an Area Manager, you will work closely with senior management to optimize sales and margin objectives for multiple stores in full-price and outlet divisions.

WHAT YOU’LL DO:

• Empower, develop, and lead high-performance teams that drive sales and achieve store results and profitability through effective training, coaching, and motivational activities.
• Create strategic decisions based on the needs of the business, in alignment with company initiatives, and execute an action plan to increase sales and profit.
• Coach and mentor your stores on employee performance, sales goals, and opportunities.
• Develop business strategies and set achievable goals and targets.
• Ensure that all CRM strategies and on-going programs including client acquisition, client retention and customer database management are effectively carried out and maintained across the outlet network.
• Implement sales incentives to help boost sales, ensuring your stores are held accountable for achieving set goals.
• Ensure your multiple store presentations and visual merchandising standards are maintained according to company directives.
• Ensure that all retail stores are fully compliant with financial, HR, legal and retail operation rules and procedures with a view to ensuring operational excellence.
• Identify and communicate regularly with senior management on product availability and market trends to maximize productivity.
• Assure optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels.
• Demonstrates proficiency in managing operational costs and balancing all related budgetary expenses in a cost-efficient manner.
• Review the existing teams in terms of ability and structure.Optimize these teams through training and motivation.To have best-in-class teams with strong management both front and back of house in every location.
• Promote a culture of high performance and continuous improvement that is customer-focused and demonstrates a commitment to providing exceptional customer experiences.

YOU’LL NEED TO HAVE:

• Bachelor's degree in Fashion or Business preferred.
• Minimum of 3 years of experience in multi-unit retail management – luxury experience preferred.
• An exceptional understanding of specialty retail, including business development, visual merchandising, and store operations.
• Computer skills to include operation of retail point of sale system, Word, Excel, and Outlook.
• Strong leadership critical thinking and problem-solving skills.

WE’D LOVE TO SEE:

• An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic
• Well connected with a strong ability to engage; a true brand ambassador
• Elevated customer service skills; Passion for sales, footwear, and accessories
• Strong in performance management and team development
• Exceptional verbal and written communication skills

THE BENEFITS

• Product allowance
• Cross-brand discount
• Competitive paid time off
• Internal mobility across brands
• Exclusive Employee Sales
• Paid Parental Leave
• 401k Match
• Bonus Potential

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants and employees based on any of these protected categories.

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range: 170,000.00 - 180,000.00 USD

Established in 1996, Jimmy Choo is a global luxury brand with an empowered sense of glamour and a playfully daring spirit. Celebrated for its confident style and exceptional craftsmanship, Jimmy Choo is synonymous with the art of celebrity dressing and red-carpet style. The house’s innovative spirit meets time-honoured techniques in the form of exceptional collections spanning footwear, handbags, fragrance, a range of accessories and a growing men’s offering. Together, CEO Hannah Colman and Creative Director Sandra Choi have built a global powerhouse defined by glamour, optimism and joy.