Store Manager

Wag N' Wash 3039; Mansfield (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

401(k) matching

Bonus based on performance

Paid time off

Job summary

Wag N' Wash is seeking a Store Team Leader in Mansfield, TX to steer a high-performing team and deliver a pet-centric guest experience. You will own store performance, develop your staff, and cultivate a fun, engaging environment where pets and people thrive.

You will lead by example in customer service and operations, drive sales and services, and mentor teammates through feedback and training. A friendly, community-focused ethos is essential for success.

Qualifications

• 2+ years of retail leadership experience.
• Bachelor’s degree or equivalent work experience preferred (High School Diploma/GED required).
• Strong communication and leadership skills.
• Basic proficiency with Microsoft Office or similar tools.
• Ability to lift up to 50 lbs and perform physical tasks (climbing, bending, kneeling).
• Reliable transportation and ability to work flexible schedules.
• Must be 18+ years old and able to meet hiring requirements set by the local franchise owner.

Responsibilities

• Lead and develop your team by setting the example in customer service and operations.
• Drive store performance including sales, grooming/services, and neighbor engagement.
• Analyze results and implement plans to improve productivity and profitability.
• Create and manage weekly schedules to maximize team efficiency.
• Hire, onboard, and support a fully staffed, high-performing team.
• Coach team members through ongoing feedback, training, and development.
• Maintain a clean, safe, and well-run store environment (animal care, safety, and operations).
• Build relationships in the community and support local events and partnerships.
• Foster a fun, positive culture centered around pets, people, and teamwork.

Skills

Retail leadership

Communication skills

Team development

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Benefits:

• Competitive salary
• Employee discounts
• 401(k) matching
• Bonus based on performance
• Paid time off

Do you believe pets are more than animals—they’re family? Are you a leader who sets the tone, builds strong teams, and drives results?

As a Store Team Leader at Wag N Wash, you will lead a high-performing team focused on delivering an exceptional, pet-centric experience for every neighbor who walks through the door. You’ll own store performance, develop your team, and create a fun, engaging environment where both pets and people thrive.

You’ll Do

• Lead and develop your team by setting the example in customer service and operations
• Drive store performance including sales, grooming/services, and neighbor engagement
• Analyze results and implement plans to improve productivity and profitability
• Create and manage weekly schedules to maximize team efficiency
• Hire, onboard, and support a fully staffed, high-performing team
• Coach team members through ongoing feedback, training, and development
• Maintain a clean, safe, and well-run store environment (animal care, safety, and operations)
• Build relationships in the community and support local events and partnerships
• Foster a fun, positive culture centered around pets, people, and teamwork

You May Be a Great Fit If You

• Are a hands-on leader who leads by example
• Have a passion for pets, people, and team development
• Are results-driven and motivated by goals and performance
• Thrive in a fast-paced, customer-focused environment
• Enjoy building relationships with both your team and the local community

Requirements and Responsibilities

• 2+ years of retail leadership experience
• Bachelor’s degree or equivalent work experience preferred (High School Diploma/GED required)
• Strong communication and leadership skills
• Basic proficiency with Microsoft Office or similar tools
• Ability to lift up to 50 lbs and perform physical tasks (climbing, bending, kneeling)
• Ability to operate store equipment as needed
• Reliable transportation and ability to work flexible schedules
• Must be 18+ years old and able to meet hiring requirements set by the local franchise owner