Assistant Store Team Leader

Wag N' Wash 3039; Mansfield (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Employee discounts

Paid time off

Job summary

Wag N' Wash 3039 in Mansfield, Texas is seeking an Assistant Store Team Leader to foster a neighborly environment for pets and their owners. You will guide your team in providing exceptional service, supporting daily operations, and engaging actively with the community.

The position requires a passion for pets, effective communication, and leadership experience. A Bachelor's degree or equivalent work experience is essential. Join us in creating a positive team atmosphere and ensuring outstanding customer satisfaction.

Qualifications

• 2+ years of experience leading a retail team.
• Physical ability to lift up to 65 pounds and operate store equipment.
• At least 18 years old and able to pass a drug test.

Responsibilities

• Lead daily operations ensuring efficient task completion.
• Support hiring and onboarding of team members.
• Build community relationships through local events.

Skills

Strong communication skills

Team leadership

Customer service

Community engagement

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Office

Store equipment (e.g., forklifts)

Job description

At Wag N Wash, we believe cats and dogs are more than pets — they’re cherished members of the family. As an Assistant Store Team Leader, you are pawsitively passionate about people and their pets. You lead by example, support your team, and help create a fun, neighborly environment where both pets and people feel right at home.

In this role, you will help drive store performance, build strong relationships in your community, and ensure every neighbor receives knowledgeable, trustworthy, pet‑centric service — all while smiling in the face of puppy breath.

Benefits

• 401(k) matching
• Bonus based on performance
• Employee discounts
• Paid time off

What You’ll Do

• Lead by example by delivering exceptional, neighborly service to every customer and their pets
• Support daily store operations, ensuring tasks are completed efficiently and effectively
• Partner with the Store Team Leader to analyze sales and implement strategies to improve performance and engagement
• Create a fun, positive environment for both team members and neighbors
• Assist in maintaining store standards including cleanliness, animal care, safety, and security
• Support hiring, onboarding, and staffing to maintain a strong team
• Coach and develop team members through ongoing feedback and support
• Promote team engagement by recognizing performance and supporting career growth
• Build relationships within the community, including partnerships with local organizations and events

You May Be a Great Fit If You

• Are passionate about pets and enjoy working with people
• Take initiative and can lead or support a team as needed
• Thrive in a fast‑paced, team‑oriented retail environment
• Are motivated to create a positive, engaging experience for customers and employees
• Enjoy building relationships within your local community

Requirements and Responsibilities

• 2+ years of experience leading a retail team
• Bachelor’s degree or equivalent work experience required (high school diploma or GED required)
• Strong communication skills and working knowledge of Microsoft Office
• Ability to operate store equipment, including forklifts
• Physical ability to climb ladders, bend, kneel, and lift up to 65 pounds
• Ability to work flexible schedules and maintain reliable transportation
• Must be at least 18 years old and able to pass a drug test

What We Value

• Neighborly service and genuine care for pets and people
• Teamwork and a positive attitude
• Accountability and ownership of responsibilities
• Continuous learning and development
• Community connection and engagement

This location is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner hiring team. Each WNW franchised business is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment. You acknowledge that if you are offered employment at a WGW franchised business, your sole and exclusive employer is the local franchise business that hired you, not WGW Franchise Operations. WGW Franchise Operations does not participate in any local employment decisions or practices within its franchised businesses. All inquiries about employment should be made directly to the franchise location.