Store Manager

Restore Hyper Wellness; Los Gatos (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Monthly performance bonuses

Complementary wellness services

Growth opportunities

Vacation days

Job summary

Restore Hyper Wellness is seeking a General Manager for a busy 3-year-old location in Los Gatos, CA. You will lead a team, drive revenue through memberships, autopay, and in-store events, and thrive in a fast-paced retail environment.

You will coach wellness professionals, manage marketing and local events, engage with the community, and ensure an exceptional customer experience. A Bachelor’s degree is preferred and monthly bonuses are part of the compensation.

Qualifications

• Affinity for sales with a track record of closing.
• People engagement, building and closing sales.
• Desire to improve wellness and help others.
• Passion for fitness and athletic achievement.
• Exceptional verbal and written communication; charisma helpful.
• Comfort with data and delivering action plans with metrics.
• Able to lead, delegate, and develop a high-performing team.
• Aim to meet personal and team financial goals; compensation tied to performance.
• Bachelor’s degree preferred.

Responsibilities

• Assist customers with wellness issues related to sports performance, recovery, pain management, and general health.
• Focus on revenue, membership and sales.
• Educate customers about Restore’s services and health benefits.
• Deliver a superior customer experience.
• Build and coach a team of wellness professionals.
• Represent the Restore brand and mission to bring Hyper Wellness to more people.
• Identify and grow KPI’s.
• Engage at local events and wellness initiatives; drive interest.
• Lead lead generation and membership conversions.

Skills

Sales

People engagement

Leadership & delegation

Data-driven decision making

Communication

Education

Bachelor's degree preferred

Job description

Our team is seeking an awesome General Manager to step into a successful location that is 3 years-old, with excellent revenue-building skills (you can sell!), comfortable and love to lead a team, intuitively understand the retail environment, membership sales, autopay, add-on's, how to use marketing and in-store events to drive revenue.

This is a busy location and the ideal candidate thrives in a fast-paced and flexible environment. We value work/live balance, monthly bonuses and provide attractive schedule options!

Restore Hyper Wellness + Cryotherapy is the leading retail provider of alternative health and wellness modalities in the US. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. We help people from all walks of life feel better and perform at a higher level so they can do more of what they love in life.

Key Roles:

• Assist customers with their wellness issues related to sports performance, recovery, pain management, and general health
• Focus and concentration on revenue, membership and sales
• Educate customers about Restore’s services and the health benefits they offer
• Deliver a superior customer experience
• Build and coach a team of qualified wellness professionals
• Represent the Restore brand and our mission to bring Hyper Wellness® to as many people as possible
• Identify and grow current KPI’s
• Meet the community’s local recreational and top athletes and fitness enthusiasts at local events and generate interest in Restore’s wellness services
• Participate in local health and fitness events and large-scale wellness initiatives
• Engage in both word-of-mouth and social media marketing
• Manage social pages
• Manage lead generation, first time visitor activity leading to membership conversions
• Build your team of wellness professionals
• Keep staff up-to-date on current promotions, upcoming events, and store updates
• Represent the Restore brand

Required Skills/Knowledge/Experience:

• An affinity for sales. You need to enjoy the sales process and have a track record.
• People engagement, building and closing sales
• Desire to make people feel better and pursue wellness
• Passion for fitness and athletic achievement.
• Exceptional verbal and written communication skills. Charisma is appreciated.
• Ability to deliver action plans based on and measured by data. You have to be comfortable with the numbers.
• Good team player. You need to be a leader, but you also need to be able to delegate and develop a quality team.
• Desire to meet personal & team monthly, quarterly, and annual financial goals. Your total compensation will be tied to performance.
• Bachelors degree preferred.

Compensation / Benefits:

• Competitive salary
• Health benefits
• Monthly performance bonuses
• Access to complementary wellness services
• Opportunity for growth
• Vacation days