Store Manager

Telle Tire & Auto Service Inc.; Kansas City (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

Telle Tire & Auto Centers is seeking an Experienced Automotive Store Manager to enhance service department efficiency and maximize customer satisfaction. The ideal candidate will oversee daily operations, manage staff, and maintain high service quality while enjoying great benefits and weekends off. Join a company recognized as one of the Best Places to Work!

Benefits

Paid Birthday Off

Milestone Anniversary Trips

401k with matching

Maternity/Paternity/Adoption PTO

Qualifications

• 3+ years of automotive service advisor/writer experience including store management.
• Knowledge of automotive service, maintenance, and repairs.
• Valid state driver's license required.

Responsibilities

• Oversee the service department and manage schedules.
• Maintain communication with customers about vehicle status.
• Support staffing decisions and manage team productivity.

Skills

Retail management including sales management

Leadership

Communication

Conflict resolution

CRM engagement skills

Education

High school or equivalent education

Tools

MS Office products

Point of Sale software

ADP Workforce Now

Job description

Are you an Experienced Automotive Store Manager ready to be responsible for maximizing the efficiency, revenue and productivity of the service department and achieving the highest levels of customer satisfaction? If you like weekends off, we look forward to seeing if your career path is leading you to Telle Tire & Auto Centers!

Unsure about change? Let's sit down and have a conversation!

Responsibilities:

• Oversee the service department by managing the schedule and ordering parts
• Review inspection reports from technicians
• Manage technician time
• Maintain a line of communication with the customer regarding the progress/status of their vehicle
• Support staffing decisions
• Timecard management
• Shop engagement and camaraderie

Store Manager is a key contributor to the team, collaborating with vendors, suppliers, and parts departments to improve the overall performance and profitability of the business.

Required

• High school or equivalent education
• Three (3) or more years' automotive service advisor/writer experience including store management and supervisory experience
• Possess a valid state driver's license
• Knowledge of:
  • Automotive service, maintenance and repairs
  • MS Office products
  • General business acumen and financial reporting
  • Adept at Point of Sale software and computer utilization.
  • ADP Workforce Now experience beneficial
• Skills and Abilities:
  • Retail management including sales management and shift supervision
  • Hire, motivate, train and supervise staff
  • Demonstrated leadership skills with the ability to inspire and lead a team effectively
  • Manage team productivity and efficiency
  • Proficient in multitasking and prioritizing tasks efficiently
  • Familiarity with cash handling and basic accounting principles
  • Knowledge of inventory control best practices
  • Strong CRM engagement skills
  • Communicate effectively, orally and in writing
  • Honesty and transparency
  • Conflict and problem resolution
  • Willingness to participate in in-house training programs
  • Good driving record

Fantastic Career Opportunity:

• Compensation based on qualifications and experience.
• ASE Training & Testing Compensation with immediate access

Why Telle Tire & Auto Centers?

• Weekends Off
• Fun perks
  • Paid Birthday Off
  • Milestone Anniversary Trips
• Great benefits
  • 401k with matching
  • Maternity/Paternity/Adoption PTO

Recent Company Highlights:

• In the last 14 years, Telle Tire & Auto Centers has grown from one shop to 30 locations across the Midwest under the leadership and vision of current fourth-generation President & CEO, Aaron Telle.
• Recognized as Best Places to Work Finalist by Tire Business in 2019 and St. Louis Business Journal 2022.
• Identified as Top Shop Finalist in Tire Review in 2021 and Top Shop Winner in 2022.
• Recognized in by St. Louis Business Journal as Top 50 Fastest Growing Company in St. Louis in 2019, 2020, 2021 and 2024.

Since 1942, Telle Tire & Auto Centers has maintained a passionate focus on solving customer's problems through attention to detail, collaboration, and integrity, while creating long-lasting relationships through a tradition of providing personal service, quality products and business.

Please apply today and bring your skills and experience to Telle Tire.