Store Manager

City Thrift; Jacksonville (FL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive pay plus bonus

Growing company

401k

Healthcare benefits

Generous employee discount

Limited weekend work requirements

Job summary

City Thrift is seeking an experienced Store Manager to lead a thrift retail team in Jacksonville, FL. You will oversee 30–40 staff, ensure daily operations run smoothly, and drive sales while upholding company standards and safety guidelines.

Ideal candidates will have 5+ years in retail management, preferably in off-price or thrift settings, with strong leadership, communication, and organizational skills. A passion for environmental reuse and cost-conscious management is a plus.

Qualifications

• At least 5 years of off-price retail experience; thrift experience is a plus.
• Proficient in Word, Excel, and Outlook.
• Proven leadership skills.
• Strong planning and organizational skills.
• Ability to manage 30–40 team members and maintain store performance.

Responsibilities

• Oversee the overall management and direction of all supervisors and team members in accordance with policies and applicable laws.
• Meet customer needs with a smiling face and ensure customers feel valued.
• Represent the company and store within the community.
• Maintain records in accordance with policies and laws.
• Ensure OSHA, EEOC, and DOT compliance across all departments.
• Manage 30–40 people and drive monthly budget in sales and expenses.
• Foster teamwork and a positive work atmosphere.
• Address performance concerns promptly and fairly.

Skills

Store management

Leadership

Customer service

Planning & organization

Microsoft Office

Budgeting/financial management

Bilingual (English/Spanish)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Overview

City Thrift is growing, and we are always looking for talented Store Managers! As a Store Manager in the thrift retail, repurpose and recycle space, you will be part of a company that has been around 40 years helping the environment, providing quality jobs, and offering superior value to our customers. Ideal candidates will have at least 5 years of retail management; thrift experience is a major plus! Individuals who are motivated, confident, reliable, detail-oriented, and able to work under pressure will thrive and be well suited for this role.

Benefits

• Competitive pay plus bonus
• Growing company
• 401k
• Healthcare benefits
• Generous employee discount
• Limited weekend work requirements

Essential Duties and Responsibilities

Other duties may be assigned to meet business needs.

• Responsible for the overall management and direction of all supervisors and team members in accordance with policies and applicable laws. This includes implementing and administering company programs, policies and procedures designed to support the company.
• Meet customer needs with a smiling face and remember that the customer always comes first. Always make our customers know that they are important and special to us. Handle all customer questions and concerns.
• Represent the company and store within the community and act as a liaison.
• Ensure company records are completed, organized, retained, and safeguarded in accordance with company policy and procedure and applicable laws.
• Ensure standards are met on all levels from each department and the OSHA, compliance with EEOC, and DOT.
• Ability to manage a group of 30-40 people.
• Attention to detail throughout the store (All departments).
• Ability to manage the financial assets of the store and achieve monthly budget in sales and expense categories.
• Ability to create a teamwork atmosphere throughout the store and ensure a positive work atmosphere where team member contributions are valued.
• Address performance concerns promptly, directly, fairly, and respectfully while maintaining a solutions-based focus.

Required Knowledge, Skills, and Abilities

• At least 5 years of off-price retail experience; thrift experience is plus!
• Working knowledge of Microsoft Office including Word, Excel, and Outlook.
• Proven leadership skills
• Strong planning and organizational skills
• Demonstrated ability to think and act as a business owner within the retail sector
• Strong verbal and written communication skills
• Proven capability to work both independently and collaboratively as part of a team
• Skilled in setting priorities, meeting deadlines, and managing multiple tasks with minimal supervision
• Comfortable interacting with all levels of the organization
• Effective in making decisions and influencing outcomes
• Aptitude for identifying problems and recommending practical solutions
• Proven skill in building relationships with peers, internal and external customers, and vendors
• Must clear background and drug screening
• Bilingual is a plus! (English/Spanish)