Store Manager

Castle Rental; Harrison (AR); On-site; USD 45,000 - 55,000; Full time

Job summary

A local rental company in Harrison, Arkansas, is seeking a Store Manager responsible for developing a team that improves store profitability and customer service. The role includes recruiting and training staff, managing inventory and store operations, and executing marketing strategies. Successful candidates will possess a high school diploma or GED, have 2-4 years of related experience, and be well-versed in relevant software. This position demands strong leadership and problem-solving skills, as well as the ability to work in a fast-paced environment.

Qualifications

• Ability to read and analyze business documents and journals.
• Ability to write reports and correspondence clearly.
• Ability to calculate figures such as discounts and percentages.
• Ability to solve practical problems with limited standardization.
• Ability to interpret various forms of instructions.

Responsibilities

• Develops and leads a team to enhance store profitability.
• Recruits, hires, and trains employees while managing performance.
• Maintains inventory levels as directed by the General Office.
• Reviews reports to ensure adherence to store policies.
• Ensures store appearance meets company standards.
• Executes local marketing strategies effectively.
• Monitors delinquency rates for accounts appropriately.
• Manages the store's fleet of vehicles.

Skills

Ability to develop and train workforce

Ability to manage store operations effectively

Ability to manage time wisely

Ability to work in fast-paced environment

Ability to maintain records and documentation

Ability to listen attentively

Ability to understand material and provide instructions

Ability to operate hardware necessary to perform the job

Education

High school diploma or GED

2-4 years related experience

Tools

Word processing software

Ideal Software Systems

PawnMaster Software

Job description

Summary: Develops and leads a team that consistently grows store profitability by providing the highest level of customer service and practicing efficient store operations by performing the following duties.

Duties and Responsibilities include the following. Other duties may be assigned.

• Recruits, hires, trains, conducts performance reviews, counsels, disciplines, and terminates.*
• Trains, coaches, and manages all associates in execution of daily tasks.*
• Maintains proper RTO and Pawn inventory levels as directed by the General Office including vendors, P.O.'s, and receiving.*
• Reviews daily reports and records to ensure adherence to store policies and procedures.*
• Helps solve problems that affect the store's service, efficiency, and productivity.*
• Ensures that physical facilities comply with safety codes.*
• Responsible for the overall appearance of the store including the display of RTO and Pawn sales floor.*
• Executes local store marketing aggressively.*
• Provides and inspires outstanding service to our customers.*
• Protects all company assets.*
• Monitors RTO and Pawn delinquency rates and verifies that accounts are kept within company guidelines.*
• Manages store fleet of vehicles.*
• Works to reduce profitability losses due to theft, vandalism, or incorrect business procedures including loss prevention.*
• Performs other related duties as assigned.

Supervisory Responsibilities:

Directly supervises employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software, Ideal Software Systems, and PawnMaster Software.

Education/Experience:

High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience.

Knowledge, Skills and Other Abilities:

• Ability to develop and train workforce
• Ability to manage store operations effectively
• Ability to manage time wisely
• Ability to work in fast-paced environment
• Ability to maintain records and documentation
• Ability to listen attentively
• Ability to understand material and provide instructions to associates
• Ability to operate hardware necessary to perform the job

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.