Store Manager

Walgreens; Hannibal (MO); On-site; USD 50,000 - 120,000; Full time

Job summary

A leading company in retail is seeking a Store Manager to oversee operations, enhance customer experience, and drive sales performance. This role involves managing staff, ensuring compliance, and implementing effective merchandising strategies. Ideal candidates will have a strong background in retail management and a commitment to personal development.

Qualifications

• 3 years retail management experience or 5 years with high school diploma.
• Licensed pharmacy technician or assistant as required.

Responsibilities

• Manage store operations and improve sales and profitability.
• Supervise staff, scheduling, and task delegation.
• Analyze financial data and develop action plans.

Skills

Customer Service

Team Development

Financial Analysis

Education

Bachelor’s Degree

High School Diploma/GED

Job description

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Job Objectives

Manages the operation of a Walgreens store, improving sales, profitability, and image through proper merchandising, asset protection, team development, and delivering a distinctive customer and patient experience.

Job Responsibilities/Tasks

Customer Experience

• Monitor and analyze customer service, provide training, and develop improvement plans.
• Greet customers and clinic patients, assist with products and services.
• Model customer service best practices to all team members.
• Resolve customer complaints and respond to special needs.

Operations

• Supervise store and pharmacy operations, including scheduling and task delegation.
• Control store finances, oversee bookkeeping, and manage inventory.
• Implement merchandising strategies and store organization.
• Ensure compliance with laws and regulations, including those related to sale of alcohol, tobacco, and pharmacy products.
• Maintain store cleanliness and manage repairs and emergencies.

Daily Planning and Execution

• Assign responsibilities and set expectations for staff.

Business Performance Management

• Analyze financial data, develop action plans to increase sales, and reduce losses.

Business Planning

• Identify sales opportunities and manage inventory levels.

People and Performance Management

• Manage team performance, training, hiring, and disciplinary actions.

Training and Personal Development

• Participate in training, pursue certifications, and seek self-development.

Communications

• Serve as liaison between district, corporate, and store; conduct community outreach.

Qualifications

• Bachelor’s degree and 3 years retail management experience, or high school diploma/GED and 5 years retail management experience.
• Licensed pharmacy technician or pharmacy assistant as required by state law.
• Willingness to work flexible hours, including evenings and weekends.

Walgreens is an Equal Opportunity Employer. The salary range for this position is $50,000 - $120,000, depending on various factors.