Assistant Shop Manager

Take Five Oil Change; Crystal Lake (IL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Signing bonus

Training & development

401(k)

Competitive salary

Job summary

Take Five Oil Change is hiring an Assistant Shop Manager in Crystal Lake, IL, offering $17.50–$21.00 per hour starting pay plus a $300 signing bonus. The role focuses on team leadership, customer service, and overseeing daily shop operations, including light maintenance tasks.

You'll lead a shop team, train subordinates, and ensure an excellent customer experience while working a full-time schedule in a fast-paced setting. Training and advancement opportunities are highlighted in the benefits.

Qualifications

• Proven ability to lead a team in a fast-paced automotive service environment.
• Strong customer service orientation and communication skills.
• Experience training and developing junior staff.

Responsibilities

• Check in with customers before they leave to ensure a great experience.
• Assume the Shop Manager's authority in their absence.
• Oversee floor activities, ensuring staff are where they should be and customers are satisfied.
• Perform opening and closing procedures and manage daily operations.
• Assist with inventory counting and adjustments; train and develop subordinates.

Skills

Team leadership

Customer service

Training & development

Leadership

Job description

Benefits:

• Free uniforms
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• 401(k)
• Competitive salary

Assistant Shop Manager Position Overview - $17.50 - $21.00 Per Hour Starting Salary - $300 Employee Signing Bonus - Paid Bi-Weekly Bonus

The Take 5 Family is hiring customer service maniacs!

People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience.

What Employees Love about Take 5

• The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of Shop Managers started as Lube Techs.
• The family environment
• Benefits/Pay information if applicable
• Easy to transfer to locations across the area
• Opportunity to meet new people every day
• Community involvement
• Learning new skills

What does an Assistant Shop Manager (ASM) do?

• Check in with customers before they leave the shop to make sure they had a great experience.
• Assume the responsibility and authority of the Shop Manager in the Shop Manager's absence.
• Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).
• Perform opening and closing procedures.
• Assist with counting and adjusting inventory.
• Anyone in Management is always responsible for training and developing their subordinates.
• Being a role model to the other employees in the shop.
• Holding team members accountable.
• ASMs are also expected to perform all technician duties including but not limited to:
  • Drain motor oil and change oil filters
  • Change Engine Air Filters and Cabin Filters
  • Wash windshield and adjust tire pressure
  • Inspect and top off fluids
  • Assist the customer in selecting oil type and other services
  • Process payment for services performed.
  • Perform coolant exchanges and transmission drain & fill services
  • Restock and maintain inventory levels on the floor
  • Maintain shop, office, and bathroom cleanliness

Good to Know Before You Start!

• It might feel like you are studying for a test at the beginning. It's important that all employees gain a strong knowledge of our oils and services.
• Must maneuver in and out of a shallow 3' deep pit used to position yourself safely under cars
• You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
• You may need to work in hot/cold weather conditions
• Always be alert and aware of your surroundings
• Must be able to lift up to fifty (50) pounds
• Need to have reliable transportation