Store Manager

Dunkin'; Grand Rapids (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

Workstream in Grand Rapids, MI, is looking for an experienced Store Manager to oversee all store activities, ensuring both customer satisfaction and operational effectiveness. The role requires strong management skills, including staffing, training, and financial oversight. Ideal candidates will excel at maximizing profitability and fostering a positive shopping experience. This position is vital for maintaining team morale, operational compliance, and customer relations while achieving sales targets and maintaining high standards of service.

Qualifications

• Proven experience as a store manager or similar managerial position.
• Excellent communication and interpersonal skills.
• Ability to meet sales targets and maximize profitability.

Responsibilities

• Manage all aspects of store operations and supervision.
• Ensure customer satisfaction and support staff needs.
• Maintain financial records and oversee stock control.

Skills

Customer service skills

Staff management

Financial management

Training and development

Sales strategy

Job description

Main Responsibilities of a Store Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Store Manager Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Store Manager

• Recruiting and appraising staff
• Training and supervising staff
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

2500 E Beltline Ave SE, Grand Rapids, MI, 49512