Store Manager

Par Mar Stores; Glenville (WV); On-site; USD 40,000 - 55,000; Full time

Job summary

A well-known convenience store chain seeks a Store Manager in Glenville, WV. The ideal candidate will lead daily operations, ensure exceptional customer service, manage staff training, and enforce safety and compliance measures. This role requires strong communication skills and the ability to work flexible hours, contributing to a community-focused environment.

Qualifications

• Ability to lift up to 50 pounds and perform physical tasks.
• Valid driver’s license with insurance is mandatory.
• Strong customer service skills and ability to respond to emergencies.

Responsibilities

• Direct day-to-day operations and ensure high guest satisfaction.
• Train employees and enforce safety regulations.
• Maintain store cleanliness and compliance with policies.

Skills

Customer Service

Employee Training

Safety Enforcement

Loss Prevention

Community Engagement

Job description

Purpose of Position: Direct the day-to-day operation of an assigned Par Mar Store in a manner that exceeds Company Goals and Expectations of Total Quality Service to our Guests. The Store Manager is the primary person responsible for providing support and guidance to employees to ensure the best customer service.

Responsibilities include:

• Availability: Be available at all times to respond to emergencies, customer concerns, and incidents. When not physically present, be reachable by phone. Flexibility to work evenings or weekends when training new Assistant Managers.
• Driving on Company Business: Maintain a valid driver’s license and proof of insurance. Recognize that these are requirements for the position.
• Safety: Enforce safety measures, report injuries immediately, and ensure a safe work environment.
• Guests: Greet and acknowledge guests courteously, resolve complaints promptly, and maintain high guest satisfaction standards.
• Image: Uphold a professional store atmosphere, address dress code infractions, and maintain exterior and interior cleanliness and orderliness.
• Training and Employee Development: Complete ongoing training, train employees, set goals, and review performance objectively.
• Compliance: Ensure adherence to laws and policies regarding lottery, alcohol, tobacco, health, fuel, and safety regulations. Enforce policies on smoking and alcohol use.
• Loss Prevention: Follow policies to prevent theft and loss, conduct inventory counts, and investigate discrepancies.
• Promotions and Community Engagement: Support store promotions, events, and community involvement.
• Food Service and Merchandise Receiving: Maintain food service standards, handle inventory, and ensure proper vendor procedures.

Minimum Requirements:

Physical and Mental Functions: Ability to stand, lift up to 50 pounds, work in cold environments, climb ladders, bend, reach, and perform repetitive tasks safely. Corrected hearing and vision are required. Ability to respond calmly in stressful situations. No impairment due to drugs or alcohol. Valid driver’s license and insurance are mandatory.

About the Company

78 stores located across WV, OH, KY, PA.

Notice

Equal Opportunity Employer. Reasonable accommodations available. Must complete Form I-9. Use of Automated Employment Decision Tool is part of the process. For assistance, contact [e-mail].