Store Manager

Workstream; Durham (NC); On-site; USD 52,000 - 72,000; Full time

Job summary

Hangry Joe’s in Durham, NC is seeking an experienced store manager to run a busy outlet with attention to detail and a passion for customer service.

You will recruit, train, and supervise staff, manage budgets, monitor stock and pricing, drive profitability, ensure safety compliance, and deliver a consistently excellent shopping experience. This role offers the chance to grow with a fast‑growing franchise that values teamwork, initiative, and community energy across our nationwide network.

Qualifications

• Demonstrated commercial awareness and strong leadership abilities.
• Excellent confidence, resourcefulness, and organizational skills.
• Strong teamworking and verbal communication abilities.
• Solid numerical and IT skills with attention to detail.
• High enthusiasm, initiative, and executive presence.
• Proven problem-solving skills and the ability to set a good example.

Responsibilities

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication skills

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Job description

Main Responsibilities of a Store Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Store Manager Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Store Manager

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Store Manager Job Requirements

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

At Hangry Joe’s, we believe that great chicken brings people together.
What started as a fiery idea quickly turned into a fast-growing franchise rooted in flavor, consistency, and community. Over the past few years, we’ve built a bold business model that’s not only delicious but designed for success — and now, we’re proud to share that with franchise partners across the country.
Every Hangry Joe’s location is backed by a proven training system, passionate people, and a whole lot of heat. But behind every crispy tender and spicy sando is something even more powerful: a partnership built on honesty, hustle, and heart.