General Manager

Papa John's; Mount Airy (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Papa John's in Mount Airy, NC is seeking an experienced store manager to run one of our outlets with attention to detail and strong leadership. The role requires ensuring staff deliver excellent customer service, managing inventory and budgets, and driving sales performance.

You will greet staff and customers, offer guidance, and ensure a great shopping experience while upholding safety and quality standards.

Qualifications

• Candidates should demonstrate commercial awareness and confidence.
• Strong organizational and numerical skills are required.
• Excellent verbal communication and teamwork abilities are essential.
• Proficiency with standard IT tools and retail software is expected.
• A proactive, enthusiastic attitude and ability to lead by example are crucial.

Responsibilities

• Oversee daily store operations and supervise staff.
• Manage budgets, stock and pricing to maximize profitability.
• Provide high-quality customer service and resolve complaints.
• Train and appraise staff, ensuring compliance with safety regulations.
• Prepare promotional displays and coordinate with management.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving

Showing initiative

Setting a good example

Job description

Main Responsibilities of a Store Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Store Manager Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Store Manager

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing controlMaximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Store Manager Job Requirements:

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

Papa John's is an American pizza restaurant franchise. It is the fourth largest pizza delivery restaurant chain in the United States, with headquarters in Jeffersontown, Kentucky, a suburb of Louisville. Our pizza family is as hungry for perfection today as we were when we first opened our doors more than 30 years ago. And we're driven to be the best at making innovative new products and recipes.