Store Manager

CLB XXIII; Dayton (OH); On-site; USD 48,000 - 75,000; Full time

Job summary

CLB23 is seeking a Store Manager to lead a luxury resale location, owning the store's performance and driving revenue through strong leadership and client-focused service.

The role requires developing the sales team, cultivating VIP and community relationships, and delivering an exceptional customer experience in a fast-paced luxury setting.

Qualifications

• Retail sales experience in luxury fashion or related field.
• Proven ability to lead and develop a sales team.
• Strong clienteling and relationship-building skills.

Responsibilities

• Drive store revenue and own performance against goals.
• Coach team to sell, build client relationships, and deliver service.
• Develop VIP and community relationships with key contacts.
• Grow the client base through proactive outreach and repeat business.
• Own store standards, merchandising, inventory, staffing, and security.
• Represent CLB23 at events to expand brand presence locally.

Skills

Retail sales

Leadership

Clienteling

Relationship building

Closing skills

Merchandising

Job description

CLB23 is seeking a sales-driven Store Manager to lead one of our luxury resale retail locations.

This is not a back-office management role. The Store Manager owns the performance of the store—driving revenue, developing the sales team, building VIP and community relationships, and delivering an exceptional customer experience.

What You’ll Do

• Drive Sales: Own store performance and lead the team toward annual, monthly, weekly, and daily sales goals.
• Develop the Team: Coach and hold team members accountable for selling, clienteling, product knowledge, and customer experience.
• Build VIP & Community Relationships: Develop relationships with athletes, entertainers, stylists, influencers, collectors, business leaders, and other high-value members of the community.
• Grow the Client Base: Personally develop high-value customers while creating a culture of proactive client outreach and repeat business.
• Own the Store: Maintain strong merchandising, inventory productivity, staffing, security, operational standards, and overall store presentation.
• Represent CLB23: Attend select community, fashion, sports, entertainment, and VIP events to expand CLB23's local network and brand presence.

What We’re Looking For

• Proven success in retail sales, luxury retail, fashion, hospitality, or another relationship-driven sales environment.
• Experience leading and developing salespeople.
• Strong personal selling and closing ability.
• Natural relationship builder with an established network or demonstrated ability to build one.
• Passion for luxury fashion, streetwear, sneakers, collectibles, or resale.
• Competitive, accountable, entrepreneurial, and comfortable being measured by results.

Success in This Role

You build a store that hits its sales goals, develops great salespeople, creates loyal clients, and becomes deeply connected within its local market.