Store Manager

LAKE; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

LAKE is seeking a Store Manager to drive sales and client experience by leading with purpose and cultivating a culture of high performance, personalized service, and operational excellence.

You will empower store teams to achieve targets by creating exceptional experiences and building lasting client loyalty while managing schedules, inventory, and daily operations on the retail floor.

Qualifications

• 3+ years of retail managerial experience
• Strong interpersonal skills
• Coaching and mentoring abilities
• Proven track record of meeting/exceeding sales goals
• Customer-focused with client relationships
• Strong oral and written communication
• Organized and multitasks well
• Availability to work weekends/holidays
• Experience with POS systems (Shopify)

Responsibilities

• Lead the team to achieve sales goals through coaching and mentoring a client-focused staff
• Manage schedules per labor hours and maximize client interactions
• Partner with People team to recruit and onboard top talent
• Oversee daily store operations: opening/closing, inventory, cleaning, facilities, supply orders
• Maintain visual standards for window and product displays and daily housekeeping
• Analyze business performance using analytics and client feedback
• Maintain close partnership with Corporate Team

Skills

Retail management

Team leadership

Sales driven

Customer service

Coaching

Communication skills

Organized

Weekend/holiday availability

POS systems (Shopify)

Tools

Shopify

Inventory software

Job description

We are looking for a Store Manager to drive sales and client experience by leading with purpose and cultivating a culture of high performance, personalized service, and operational excellence; empowering store teams to achieve targets by creating exceptional experiences and building lasting client loyalty.

Who You Are

• A natural motivator who brings out the best in her team and leads by example on the floor
• Detail-oriented, with a sharp eye for visual standards and a genuine sense of pride in how the store looks and runs
• Organized and dependable, able to juggle scheduling, inventory, and daily operations without dropping the ball
• A thoughtful observer who reads both the numbers and the room, and knows when something needs attention before it becomes a problem
• A team builder who takes onboarding and development seriously, and invests in growing talent
• A strong communicator who keeps the Corporate Team in the loop and represents the brand well in every interaction

What You'll Do

• Lead the team to achieve sales goals by modeling, motivating, training, and mentoring a client-focused team that values every customer interaction
• Manage schedules per allotted labor hours, supporting client interactions and maximizing traffic
• Partner with the People team to acquire, onboard, and develop best-in-class talent
• Oversee daily operations of the retail store, including but not limited to opening/closing, inventory management, cleaning, facilities management, supply ordering, and financial stewardship
• Meet and maintain visual standards inclusive of window displays, merchandise displays, and daily housekeeping duties
• Conduct thoughtful analyses of the business that balance business analytics with client feedback and observations of the team to identify ways to continue to improve
• Maintain a close partnership with the Corporate Team

What You’ll Bring

• Minimum of 3+ years of retail managerial experience
• Strong interpersonal skills with the ability to build rapport effortlessly
• Superior coaching and mentoring skills
• Proven track record of meeting and exceeding sales goals with a strong drive for results
• Genuinely enjoys selling in a retail environment through building relationships with clients and the team
• Strong communication skills, both oral and written, with the ability to explain product attributes and benefits clearly and effectively
• Organized with the ability to prioritize and multi-task
• Strong drive to complete tasks with a high degree of accuracy
• The ability to work a retail schedule, which includes weekends and some holidays
• Positive demeanor; leads with kindness and grace
• Team player who works well with others
• Actively gives and receives feedback
• Takes an active role in the professional development of others
• Skilled in using POS systems, such as Shopify, and related inventory-management software