Store Manager

The Tile Shop; Columbia (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Career growth opportunities

Excellent Training

Team-focused environment

401(k) plan

Job summary

The Tile Shop is seeking a Store Manager with a people and sales-driven leadership spirit. You will lead by example to build, develop, and inspire your team toward achieving sales goals and creating the ultimate customer experience.

Train, coach, and manage a capable team while maintaining inventory accuracy and brand standards. Responsibilities include hiring, scheduling, customer relations, and ensuring exceptional service.

Qualifications

• 2+ years of experience in retail management.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.
• Works well with others in a fast-paced, commission-based sales environment.
• Open to learning and growing independently and from feedback.
• Lead with a positive attitude and contagious enthusiasm.
• Detail-oriented and highly organized.
• Sense of design: combine styles, colors, textures.
• Basic mathematical and computer skills.
• Ability to read, write, and speak in English.

Responsibilities

• Build and develop a well-rounded team of Assistant Managers and Sales Associates.
• Train and coach employees on policies, procedures, and duties.
• Greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn store and warehouse operations.
• Lead by example to achieve sales goals.
• Familiarize with installation processes and products to educate customers.
• Track store sales goals.
• Provide customers with delivery status updates.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Store Associates and Store Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management

Sales leadership

Customer service

Team motivation

Communication

Learning agility

Attention to detail

English proficiency

Education

High school diploma or equivalent

Relevant retail management coursework

Tools

Point-of-Sale software

Inventory management

Job description

The Tile Shop is hiring a StoreManagerwith a people and sales-driven leadership spirit. We want outstanding, knowledgeable, skilled, and motivated managers whose top priority is to provide the highest level of leadership to their team all while showing that great customer service. As aStoreManager, you will lead by example to build, develop, and inspire your team towards successfully achieving sales goals and creating the ultimate customer experience.

Job Description

• Build and develop a well-rounded team of Assistant Managers and Sales Associates.
• Train and coach employees on policies, procedures, and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for direct Store Associates and Store Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Qualifications

• 2+ years of experience in retail management
• Previous sales experience
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations
• Work well with others in a fast paced, commission sales environment
• Open to learning and growing independently and from feedback
• Lead with a positive attitude and contagious enthusiasm
• Detail oriented and highly organized
• Sense of Design: put together various styles, colors, and textures
• Basic mathematical and computer skills
• Ability to read, write, and speak in English
• Previous experience in a related field preferred

Additional Information

Benefits:

• Competitive Pay with Unlimited Earning Potential
• Individual Career Growth Opportunities & Excellent Training
• Competitive & Comprehensive Benefit Package
• HSA Employer Contributions
• 401(k) Plan with employer matching
• Team Focused Work Environment

The Tile Shop is an Equal Opportunity Employer.