Store Manager

The Tile Shop; Mentor (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

401(k) plan with employer matching

Excellent training

Job summary

The Tile Shop in Mentor, OH seeks a Store Manager with a people- and sales-driven leadership style. You will build, develop, and lead a high-performing team to achieve sales goals and deliver an exceptional customer experience.

Responsibilities include coaching Assistant Managers and Sales Associates, delivering top-notch service, and ensuring store operations run smoothly, with a focus on inventory accuracy and professional standards.

Qualifications

• 2+ years of experience in retail management.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.
• Must read, write, and speak English.
• Detail oriented and highly organized.

Responsibilities

• Build and develop a team of Assistant Managers and Sales Associates.
• Train and coach employees on policies, procedures, and duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for direct Store Associates and Store Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management

Sales experience

Leadership

Customer service

Communication

Detail oriented

Design sense

Math skills

English language

Job description

The Tile Shop is hiring a StoreManagerwith a people and sales-driven leadership spirit. We want outstanding, knowledgeable, skilled, and motivated managers whose top priority is to provide the highest level of leadership to their team all while showing that great customer service. As aStoreManager, you will lead by example to build, develop, and inspire your team towards successfully achieving sales goals and creating the ultimate customer experience.

Job Description

• Build and develop a well-rounded team of Assistant Managers and Sales Associates.
• Train and coach employees on policies, procedures, and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for direct Store Associates and Store Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Qualifications

• 2+ years of experience in retail management
• Previous sales experience
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations
• Work well with others in a fast paced, commission sales environment
• Open to learning and growing independently and from feedback
• Lead with a positive attitude and contagious enthusiasm
• Detail oriented and highly organized
• Sense of Design: put together various styles, colors, and textures
• Basic mathematical and computer skills
• Ability to read, write, and speak in English
• Previous experience in a related field preferred

Additional Information

Benefits:

• Competitive Pay with Unlimited Earning Potential
• Individual Career Growth Opportunities & Excellent Training
• Competitive & Comprehensive Benefit Package
• HSA Employer Contributions
• 401(k) Plan with employer matching
• Team Focused Work Environment

The Tile Shop is an Equal Opportunity Employer.