Store Manager

Staples Stores; Cincinnati (OH); On-site; USD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a General Manager to lead a vibrant retail team in Cincinnati. In this role, you'll be at the forefront of creating a customer-centric environment while driving sales and fostering community relationships. Your leadership will empower your team to excel in delivering exceptional service and operational excellence. This is a fantastic opportunity to make a significant impact within a dynamic retail setting, where your contributions will help shape the future of the business. Join a forward-thinking company that values innovation and teamwork, and take your career to new heights with us!

Qualifications

• 1+ year of store management experience in a retail environment.
• Experience in creating a customer-centric environment.

Responsibilities

• Lead community engagement and customer service initiatives.
• Drive sales and operational excellence in the store.

Skills

Store Management

Customer Service

Sales Leadership

Team Development

Operational Excellence

Consultative Selling

Education

Bachelor’s Degree in Business or related field

Job description

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• Locations: 3838 Paxton Ave. #14A, Cincinnati, OH, 45209, US (On-site)
• Job Shift: Flex Hours

Job Description

As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You’ll make a visible impact as a retail leader and business professional in driving your store's community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.

Responsibilities:

• Provide strong leadership in community, customer service, sales, and team development.
• Ensure that the store culture embodies Staples values and its commitment to the community.
• Develop a consultative and customer-centric environment for the small business customer.
• Empower your team to learn, grow, and deliver through teaching, coaching, and inspiring.
• Lead merchandise sales, print & marketing services, and retail operations.
• Drive profitable sales and margin while reducing variability and improving performance YoY.
• Hold yourself and your team accountable for flawless execution of operational excellence.
• Coach every manager and supervisor to create a culture of consultative selling and total solutions.
• Overall leadership of running a store; additional responsibilities as needed or assigned.

Essential skills and experience:

• 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager.
• Store Operations experience with analysis, planning, financial acumen, and driving results.
• Experience creating a customer-centric environment and working in a consultative selling environment that provides customers a total solution.
• Experience developing a team in operational excellence to drive profitable YOY sales and margins.
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand, and walk continuously.
• Staples does not sponsor applicants for work visas for this position.

Preferred skills and experience:

• Bachelor’s Degree in Business or related field.
• Ability to engage with the community and network & support small business customers.

About Us

The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.

Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.