Store Manager

Insight Global; Boston (MA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Healthcare insurance

Paid leave

Job summary

Insight Global is partnering with a top luxury client to hire a Store Manager for their Boston, MA flagship. This role is hands-on and focused on elevating the client experience through exceptional service, coaching a small team, and driving high performance on the sales floor.

The ideal candidate has a luxury retail background with 3–4 years in a leadership role, strong clienteling skills, and a passion for growth within a premium brand environment.

Qualifications

• Luxury retail experience required.
• Assistant Store Manager or Store Manager with 3–4 years on the floor, ready to step up.
• Hands-on, frontline leadership with clienteling skills.
• Proven ability to coach and develop a sales team.
• Track record of achieving personal sales goals while driving team performance.

Responsibilities

• Lead from the front on the sales floor, driving personal and team sales.
• Coach Client Advisors through active selling, clienteling, and follow-ups.
• Deliver a high-touch luxury client experience aligned with brand standards.
• Recruit, train, and develop a high-performing team.
• Partner with District Manager on sales strategy, KPIs, and action plans.
• Manage scheduling, payroll submissions, and floor coverage.
• Oversee inventory flow, stock levels, and operational execution.
• Maintain visual standards, store cleanliness, and back-of-house organization.
• Support and execute store events, launches, and community outreach.

Skills

Luxury retail

3–4 years on floor

Frontline leadership

Clienteling

Team development

Sales goal achievement

People management

Client relationships

High-touch service

Job description

Insight Global is partnering with a top luxury client to hire a Store Manager to join their team in Boston, MA. This leader will be a highly visible, sales-driven presence on the floor - actively engaging top clients, coaching a small team, and elevating the overall client experience. The ideal candidate is a rising luxury retail leader with strong clienteling skills who is ready to step into a flagship opportunity with significant brand investment, events, and growth ahead. This is a hands-on role designed for someone who thrives in high-performance, high-touch retail environments and is eager to grow with an expanding luxury brand.

Day-to-Day:

• Lead from the front on the sales floor, driving personal and team sales
• Coach Client Advisors through active selling, clienteling, and follow-ups
• Deliver a high-touch luxury client experience aligned with brand standards
• Recruit, train, and develop a high-performing team
• Partner with District Manager on sales strategy, KPIs, and action plans
• Manage scheduling, payroll submissions, and floor coverage
• Oversee inventory flow, stock levels, and operational execution
• Maintain visual standards, store cleanliness, and back-of-house organization
• Support and execute store events, launches, and community outreach

Required Skills & Experience

• Luxury retail background
• Current or recent Assistant Store Manager with ~3–4 years in role, ready to step up OR junior Store Manager
• Strong sales-driven, frontline leadership style (hands-on, not back-office)
• Proven clienteling experience with high-end clientele
• Demonstrated ability to lead, coach, and develop a sales team
• Experience achieving personal sales goals while driving team performance
• Ability to actively work the sales floor and build long-term client relationships
• Experience overseeing small teams

Nice to Have Skills & Experience

• Event-driven retail experience (VIP events, brand activations, PR moments)

Compensation:

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.