Store Manager

Confidential Careers; Beverly Hills (CA); On-site; USD 80,000 - 105,000; Full time

Job summary

Confidential Careers is seeking a dynamic Store Manager in Beverly Hills to own all aspects of store performance, from revenue growth to talent development and exceptional customer experiences. You will lead by example in a fast-paced luxury retail environment, driving clienteling, local marketing, and high-impact coaching.

You will manage P&L, inventory, staffing, and compliance while maintaining a service culture that turns shoppers into loyal clients.

Qualifications

• Proven experience leading a luxury retail team in a results-driven environment.
• Strong communication skills on floor, in writing, and across levels.
• Coaching mindset with ability to develop people at all career stages.
• Comfort with operating details: reports, audits, inventory, scheduling, HR documentation.

Responsibilities

• Take full accountability for store financial outcomes: sales, expenses, payroll, loss prevention.
• Set and pursue ambitious sales targets daily, weekly, and monthly.
• Use P&L and data to guide business decisions and actions.
• Grow revenue through clienteling, local marketing, and community outreach.
• Build and sustain a high-performing team through proactive recruiting and coaching.
• Provide real-time feedback and formal performance conversations to develop staff.
• Create clear development paths and advance top performers.

Skills

Leadership experience

Communication skills

Coaching mindset

Operational excellence

Community development

Job description

We're looking for a dynamic and results-driven Store Manager to take ownership of all aspects of store performance, from driving revenue and developing talent to delivering an exceptional customer experience. This is a high-impact role for someone who leads by example, thinks strategically, and thrives in a fast-paced retail environment.

What You'll Own

Business Performance

• Take full accountability for the store's financial outcomes, including sales, expense management, payroll, and loss prevention
• Set and pursue ambitious sales targets on a daily, weekly, and monthly basis
• Leverage P&L reporting and operational data to make informed business decisions
• Identify opportunities to grow revenue through clienteling, community outreach, and local marketing initiatives
• Build and sustain a high-performing team through proactive recruiting, intentional hiring, and ongoing coaching
• Deliver consistent, real-time feedback and structured performance conversations to keep the team growing
• Create clear development paths and prepare top performers for advancement
• Foster a positive, professional workplace culture where people feel motivated and accountable

Customer Experience

• Champion a service culture that turns shoppers into loyal, long-term clients
• Resolve customer concerns quickly and with genuine care
• Support and promote customer loyalty programs across the team
• Maintain rigorous standards in inventory management, stockroom organization, and shipping/receiving
• Oversee visual merchandising execution to reflect brand standards
• Ensure accuracy in promotions, markdowns, and POS processes
• Uphold all compliance requirements - company policies, and local, state, and federal regulations

What You Bring

• Proven experience leading a luxury retail team in a results-oriented environment
• Strong communication skills - whether on the floor, in writing, or across organizational levels
• A coaching mindset with the ability to develop people at all stages of their career
• Comfort with operational detail: reports, audits, inventory, scheduling, and HR documentation
• A community-oriented approach to business development

Why This Role

this is a full-ownership position - you'll have the autonomy to run your location like a business, backed by the support of a larger organization.