Store Manager

Sleep Number Corporation; Benton (AR); On-site; USD 20,000 - 94,000; Full time

Job summary

A leading company in sleep wellness is seeking a Store Manager to enhance retail sales and customer experience. The role offers unlimited earning potential through sales commissions and bonuses. Ideal candidates will have proven leadership skills and a passion for customer service in a fast-paced environment.

Qualifications

• 3+ years of proven sales management or team leadership experience.
• Prior success in recruiting, training, and retaining top talent.

Responsibilities

• Ensure a world-class customer experience using a proven sales process.
• Lead store operations, recruiting, management, training, and sales functions.

Skills

Leadership

Sales Management

Customer Relationship Management

Technology Engagement

Education

High School Diploma

Tools

POS Systems

Job description

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Company Overview
Sleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+ mission-driven team members who passionately innovate to drive value creation through our vertically integrated business model, owning the process from start to finish, including selling in our over 650 stores nationwide.

Our team members are encouraged to bring their whole selves to work, sharing their unique perspectives, backgrounds and skills with Sleep Number every day. Whether you are entering, returning or experienced in the workforce, we have a place for you. We hope you join us in creating the future through higher quality sleep.

Overview
This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented learning environment. Our proprietary products, exclusive distribution, best-in-class sales training and relationship-based sales process enable you to build lifelong relationships and a rewarding, long-term career. Our retail Sales Managers convey a passion for our products and our customers, as well as a commitment to being a trusted and respected team leader.

Responsibilities

• Ensure a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.”
• Build relationships with customers and team. Proactively and effectively communicate product features and benefits, as well as promotional information and store procedures. Provide timely, relevant customer follow-up and employee coaching.
• Lead store operations, recruiting, management, training and sales functions, ensuring productivity, compliance with company policies and team effectiveness.
• Leverage company programs and tools to generate local market awareness and drive store traffic. Demonstrate a tenacious drive for results. Hold self and team accountable for becoming trusted, successful “Sleep Experts” and consistently exceeding sales goals.

Qualifications/Requirements

• Sleep Number Sales Managers are self-motivated leaders who think big, always do the right thing and play to win.
• 3+ years of proven sales management or team leadership experience with a track record of meeting and exceeding goals, preferably in a high-end/specialty environment.
• Prior success recruiting, training, engaging and retaining top talent.
• Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad); technology engagers and early adopters preferred.
• Able to lead by example in a fast-paced, growth-oriented work environment; committed to continuous improvement.
• Motivated by a pay-for-performance compensation plan.
• Ability to work a flexible schedule; typical retail hours to include evenings and weekends.
• Must be authorized to work in the United States and able to demonstrate English language proficiency. Second language skills encouraged.
• Minimum H.S. diploma or equivalent required. Additional education and training preferred.

Compensation And Benefits

• Guaranteed base pay of $20/hour, plus uncapped commissions, and monthly bonus incentives, driven by a pay-for-performance compensation plan that rewards your success through unlimited earning potential.
• Most team members will earn a total annual compensation package of $80,000 - $94,000 ($38.50 – $45.00). The Multi-Store Leader can speak more directly about the store’s historical earnings potential.