Store Manager

Heyday; Ann Arbor (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

Heyday is seeking a Store Manager to lead a dynamic team in providing exceptional skincare services. The ideal candidate will have experience in managing financial performance, fostering team collaboration, and delivering high-quality client experiences. Join us in revolutionizing the skincare industry and help create an inclusive environment that celebrates diversity.

Benefits

Product, Membership, and Package Commission

Discounted facials

Friends & Family Discount on Services

35% Product Discount

Medical Benefits for full-time employees

Paid Time Off for full-time employees

Qualifications

• Experience managing a P&L and exceeding financial performance targets.
• Proven track record of managing and collaborating with hourly workers.
• Background in beauty or spa services is an advantage.

Responsibilities

• Cultivate and nurture a team of over 25.
• Deliver high-level service and hospitality to clients.
• Recruit, onboard, develop, and train employees.

Skills

Client Experience Management

Team Leadership

Financial Performance Management

Attention to Detail

Computer Skills

Job description

Join to apply for the Store Manager role at Heyday.

Benefits include:

• Product, Membership, and Package Commission
• Discounted facials
• Friends & Family Discount on Services
• 35% Product Discount
• Medical Benefits for full-time employees
• Paid Time Off for full-time employees

About Heyday:

At Heyday, we are revolutionizing the skincare industry, helping individuals discover their healthiest skin. We offer personalized facial treatments and expert skincare guidance from our skilled estheticians, complemented by powerful products that allow you to showcase your best self.

About the Role:

As the Store Manager, you will lead a dynamic team to ensure the success of our shop. Your role involves creating an environment poised for success. You empower every team member with the tools, knowledge, and confidence needed to deliver an exceptional Heyday experience to clients who walk through your doors.

Responsibilities:

• Cultivate and nurture a team of over 25, fostering a culture of responsibility and achievement.
• Deliver high-level service and hospitality to clients, both internal and external.
• Recruit, onboard, develop, and train employees.
• Collaborate with leadership to strategize Skin Therapist recruitment, training, onboarding, and Friends & Family events.
• Supervise and execute timely and accurate Payroll submissions.
• Inventory management while implementing comprehensive loss prevention measures.
• Collaborate with the Marketing team to create new client acquisition and retention strategies through local grassroots marketing initiatives and business partnerships.

Ideal candidate:

• Experience managing a P&L and exceeding financial performance targets in the health & wellness, retail, and/or hospitality sectors.
• A profound respect for and understanding of the factors driving client experiences and hospitality.
• A proven track record of managing and collaborating with hourly workers, fostering a high-performance team.
• Attention to detail and a passion for adhering to standard operating procedures.
• Background in beauty or spa services is an advantage.
• Knowledge of employment law, policies, processes, and programs.
• Proficiency in computer skills, including Excel/Google Sheets.
• Flexibility to travel overnight and/or between Heyday locations.
• Availability to work weekends, opening shifts, and closing shifts.

Our Commitment:

Heyday is committed to creating an inclusive environment that fosters diversity and equal opportunity. We prohibit discrimination based on race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability, or genetic information, in accordance with EEOC laws.

We have been honored as "Best Facial" by New York Magazine, with over 500,000 facials performed and extensive skincare insights collected along the way. Our name, Heyday, signifies the prime period of life when you're at your best, and we believe every day should be your Heyday — starting with your skin.

This franchise is independently owned and operated. Your application will go directly to the franchisee, and all hiring decisions are made by the franchise management. Inquiries about employment should be directed to the franchise location.