Store Management Trainee - 2641

Cash America International, Inc.; Hopkinsville (KY); On-site; USD 10,000 - 60,000; Full time

Job description

We are currently looking for the right Retail Store Management Trainee to join our Team!

Compensation: $17.00 to $22.42 per hour

This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience.

Perks and Benefits:

1. Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
2. The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
3. Our Earned Wage Access program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7) times in a payroll cycle.
4. The ability to earn unlimited commission above your hourly base rate.
5. VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter.
6. SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter.
7. Employee discounts are available to all employees on the first day of active employment.
8. Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
9. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
10. Auto-enrollment in the FirstCash 401k program after six (6) months of employment.
11. Access to the FirstCash Pet Insurance program.

Position Summary:

We are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

Responsibilities of a Store Management Trainee include:

1. Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
2. Monitor and assist in the training of Pawnbrokers to ensure their development meets the prescribed FirstCash standards.
3. Recruit top talent by sourcing candidates through company-prescribed channels.
4. Open and close the store, including but not limited to counting cash drawers and merchandise.
5. Ensure asset protection through inventory control and securing customer loans.
6. Administer processes and procedures within the store, including inventory, loan management, and store presentation.
7. Evaluate the store's financial statements and drive profitability through communication and goal-setting.
8. Ensure that operating standards meet or exceed FirstCash standards.
9. Monitor loan qualification and buying processes.
10. Complete assigned tasks and training for self-development as requested.
11. Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives.
12. Remain up-to-date on product knowledge.
13. Act as manager on duty in the absence of the Store Manager.
14. Other related duties as assigned.

Minimum Requirements & Qualifications:

1. Must be willing and able to lift/carry up to 50 pounds.
2. Must be willing and able to perform duties and tasks for extended periods of time.
3. Demonstrated ability to effectively supervise others.
4. Ability to work with firearms and to become firearms certified.
5. Minimum Age: 18 years old.
6. High School Diploma, GED, or equivalent experience.
7. Should be able to work in multiple locations, as business needs dictate.
8. Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
9. Store Manager Trainee will work 45+ hours a week.
10. Computer literate and able to operate Point-Of-Sale (POS) systems.
11. Ability to multi-task in a fast-paced environment.
12. Detail-oriented with strong organizational skills.
13. Analytical skills.
14. Cash handling experience is required.
15. Ability to work independently with minimal supervision.
16. Excellent work ethic and strong business sense.

Bilingual applicants are encouraged to apply!

Commission Plan Information: The employee commission incentive plan is proprietary to FirstCash. Store Manager Trainee’s have the potential to earn 2-8% commission, based on the gross profit of their personal performance.

Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time.