Store Management Lead — Customer Experience & Growth

R551US The Finish Line, Inc.; Monterey (CA); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

401K plan

Job summary

The Finish Line, Inc. in Monterey, CA is seeking a dynamic Assistant Store Manager or Supervisor to lead daily store operations and inspire a high‑performing team. You will deliver exceptional customer experiences and drive sales in a fast‑paced retail environment.

With strong leadership, communication, and analytical skills, you’ll manage budgets, merchandise, and staff to ensure top performance. This is a full‑time role with opportunities for growth and advancement within the company.

Qualifications

• Proven experience as Retail Store Manager or similar role with a track record of achieving sales targets and leading a team.
• Strong leadership, communication, interpersonal and organizational skills.
• Customer-centric approach and ability to deliver outstanding service.
• Analytical mindset for sales data and budget management.
• Willingness to work flexible hours including weekends and holidays.
• Proficiency in retail software and basic computer applications.

Responsibilities

• Lead and develop a motivated team; set goals and provide ongoing feedback.
• Create an exceptional customer shopping experience by addressing needs and resolving issues.
• Drive store sales and profitability through merchandise management and promotions.
• Oversee daily operations: inventory, visual merchandising, health & safety compliance.
• Manage store budgets, control expenses, and analyze sales data.

Skills

Leadership

Customer service

Analytical skills

Flexibility

Tech-savvy

Education

High School Diploma or GED

Tools

Retail management software

Job description

The Finish Line, Inc. in Monterey, CA is seeking a dynamic Assistant Store Manager or Supervisor to lead daily store operations and inspire a high‑performing team. You will deliver exceptional customer experiences and drive sales in a fast‑paced retail environment.

With strong leadership, communication, and analytical skills, you’ll manage budgets, merchandise, and staff to ensure top performance. This is a full‑time role with opportunities for growth and advancement within the company.