Store Leadership & Customer Experience Manager

R551US The Finish Line, Inc.; Augusta (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Employee discounts

Retirement plans

Job summary

The Finish Line, Inc. is seeking an Assistant Store Manager / Supervisor to lead daily store operations in a fast-paced retail environment. You will recruit, train, and coach a high-performance team, ensuring exceptional customer service and achievement of sales goals.

You will oversee inventory, merchandising, and store maintenance while driving profitable performance and delivering a memorable shopping experience for customers across our brand.

Qualifications

• Proven leadership abilities with strong communication and organizational skills.
• Experience delivering high-quality customer service and meeting sales targets.
• Ability to analyze sales data and manage budgets.
• Willingness to work flexible hours including weekends and holidays.
• Proficiency with retail management software and basic computer tools.

Responsibilities

• Recruit, train, and develop a motivated team while fostering a positive work environment.
• Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through merchandise management and promotional strategies.
• Oversee daily operations including inventory, visual merchandising, and store maintenance.
• Manage store budgets, control expenses, and analyze sales data to drive growth.
• Implement local marketing initiatives and engage with the community.

Skills

Leadership

Customer-centric

Analytical skills

Flexibility

Tech-savvy

Communication

Education

High School Diploma or GED

2+ years retail leadership experience

Tools

Retail management software

Basic computer applications

Job description

The Finish Line, Inc. is seeking an Assistant Store Manager / Supervisor to lead daily store operations in a fast-paced retail environment. You will recruit, train, and coach a high-performance team, ensuring exceptional customer service and achievement of sales goals.

You will oversee inventory, merchandising, and store maintenance while driving profitable performance and delivering a memorable shopping experience for customers across our brand.