Store Leadership & Talent Development Coach

Journeys Group; Orlando (FL); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Job summary

Journeys Group in Orlando is seeking a Store Manager in Training to assist with recruiting, hiring, training, and managing store personnel to achieve sales goals, control expenses, and protect company assets.

The role focuses on meeting and exceeding sales goals, recruiting high-caliber staff, training a successful sales team, coaching employees, enforcing policies, and ensuring company initiatives are followed.

Qualifications

• Prior retail management experience preferred.
• 6–12 months retail sales experience.
• Excellent interpersonal and customer service skills.
• Desire to succeed in fast-paced retail environment.
• Completion of all training programs leading up to Co-Manager position or equivalent training.
• Ability to work 45 hours per week.
• Ability to work night and weekend shifts.
• Must be at least 18 years of age*.
• Age requirements for full-time employment may vary based on state.

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance.
• Assist in recruiting and hiring of high caliber employees with in-store needs.
• Assist in training and developing a successful sales team.
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices.
• Ensure that all company initiatives are properly implemented and to the standard of the company direction.
• Recognize talented staff and develop them for growth within the company.
• Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence.
• Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence.
• Effectively communicate all store needs to Store Manager and Manager In Training.
• Resolve customer issues effectively.
• Provide a fun, full service experience to all customers.
• Complete bank deposits.
• Understand the Journeys culture and demonstrate it to the team.

Skills

Retail management

Customer service

Team leadership

Store operations

Job description

Journeys Group in Orlando is seeking a Store Manager in Training to assist with recruiting, hiring, training, and managing store personnel to achieve sales goals, control expenses, and protect company assets.

The role focuses on meeting and exceeding sales goals, recruiting high-caliber staff, training a successful sales team, coaching employees, enforcing policies, and ensuring company initiatives are followed.