Store Leadership — Sports Retail & Customer Experience

Lids; Williamsburg (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee discounts

Career development programs

Team-oriented environment

Early Wage Access

Job summary

Lids is seeking an Assistant Store Manager in Williamsburg, VA to lead daily store operations, drive sales, and deliver exceptional customer service in a fast-paced retail environment. You will coach staff, manage schedules, and ensure standards are met across merchandising, cash handling, and safety protocols.

Join a team that values leadership, teamwork, and a commitment to delivering a premier fan experience at our Lids location.

Qualifications

• Retail or customer service experience preferred.
• Ability to lead and develop a team.
• Strong communication and problem-solving skills.

Responsibilities

• Act as Manager on duty for scheduling and customer issues.
• Lead staff through training and performance management.
• Ensure store adheres to policies, inventory and cash handling.
• Oversee hiring and recruiting support.
• Deliver exceptional customer service and sales growth.
• Maintain store appearance and merchandising standards.

Skills

Sales leadership

Customer service

Interpersonal skills

Job description

Lids is seeking an Assistant Store Manager in Williamsburg, VA to lead daily store operations, drive sales, and deliver exceptional customer service in a fast-paced retail environment. You will coach staff, manage schedules, and ensure standards are met across merchandising, cash handling, and safety protocols.

Join a team that values leadership, teamwork, and a commitment to delivering a premier fan experience at our Lids location.