Store Leadership & Sales Coach

Windsor Fashions; West Arcadia (CA); On-site; CAD 40,000 - 48,000; Full time

Job summary

Windsor is seeking a Store Manager for our Arcadia, CA location to lead store operations, optimize profitability, and safeguard assets while delivering exceptional guest experiences.

You will supervise a team, coach staff on selling techniques, manage scheduling, and ensure compliance with company policies.

If you bring proven leadership in retail, the ability to resolve issues with customers and associates, and a collaborative spirit, Windsor offers a dynamic, growth‑oriented environment.

Qualifications

• Minimum 1 year Retail Management experience or 6 months at Windsor working at a store.
• Proven leadership experience, ability to develop and motivate a team of up to 25 employees.
• Able to resolve issues as they arise with customers and associates.
• Communicates well and effectively in a one on one setting and in a group setting.

Responsibilities

• Applies and coaches others on 4 Step Selling Techniques
• Achieves Personal Sales Goals of Black Dot/Gold Star Performance
• Achieves Company KPI Goals and Expectations
• Follows Loss Prevention Procedures and controls shrink and expenses
• Cleans and maintains good housekeeping
• Adheres to Company Dress Code Policy
• Delegates daily operational duties
• Assists in conducting training and recruiting and staffing
• Enforces and follows all company policies, procedures, guidelines and programs
• Ensures work environment is safe and clean at all times
• Maintains Company Visual Standards
• Makes deposits, holds keys
• Protects company assets
• Any other duties as may be assigned by management

Skills

Leadership

Team motivation

Customer communication

Conflict resolution

Education

High School

Job description

Windsor is seeking a Store Manager for our Arcadia, CA location to lead store operations, optimize profitability, and safeguard assets while delivering exceptional guest experiences.

You will supervise a team, coach staff on selling techniques, manage scheduling, and ensure compliance with company policies.

If you bring proven leadership in retail, the ability to resolve issues with customers and associates, and a collaborative spirit, Windsor offers a dynamic, growth‑oriented environment.