Store Leadership Pro: Lead, Grow, Delight Customers

Acme Markets; Philadelphia (Philadelphia County); On-site; USD 68,000 - 94,000; Full time

Benefits offered by this job

Weekly pay

Earned wage access via Stream

Employee discounts

Health and financial well‑being (401k,

Time off & holidays

Career growth & development

Inclusive work environment

Job summary

Albertsons Companies in Philadelphia seeks an Assistant Store Director to lead a busy retail grocery operation. You will supervise staff, manage cash and inventory, and uphold safety and sanitation standards.

The role requires 1+ year in assistant management (or 2+ years as a department manager), strong leadership, scheduling, and a commitment to superior customer service. Competitive wages and comprehensive benefits accompany this opportunity.

Qualifications

• Minimum of one year of assistant manager experience responsible for managing a department/team within a multi‑department operation.
• Two years' experience as a department manager with responsibility for managing a department/team within a multi‑department operation.

Responsibilities

• Overall management responsibility for operation of retail grocery store during absence of the Store Director, including store performance, control of cash, inventory and security, customer services, and management of staff.
• Track, analyze and take action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals.
• Communicate sales goals, department performance and sales opportunities with staff to ensure positive results.
• Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues.
• Support Store Director with development and direction in the execution of strategies to improve product placement and appearance.
• Monitor display accuracy and appearance to implement promotions. Ensure that products are properly displayed and ordered in a manner to maintain in‑stock conditions.
• Manage issues relating to store maintenance, cleanliness, safety and sanitation.
• Oversee and monitor handling of cash and accounting; ensure store is secured.
• Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met.
• Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc.
• Focus on customer satisfaction and needs; ensure that employees provide customers with superior customer service through use of best practices and communication of the importance of superior customer service.
• Select, train, develop, and manage job performance of store employees, with assistance of other management personnel.
• Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities.
• Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions if applicable.
• Preserve positive working relationships with direct reports, peers, supervisors, suppliers, and customers effectively handling complex or difficult situations involving others.
• Motivate others to perform the job and work towards common objectives. Serve as a role model to others instilling a positive attitude in his/her employees.
• May perform other management duties to keep the store functioning effectively at all times.

Skills

Customer service

Supervisory skills

Leadership

Store operations

Scheduling

Employee development

Education

High school diploma or equivalent

College degree preferred

Job description

Albertsons Companies in Philadelphia seeks an Assistant Store Director to lead a busy retail grocery operation. You will supervise staff, manage cash and inventory, and uphold safety and sanitation standards.

The role requires 1+ year in assistant management (or 2+ years as a department manager), strong leadership, scheduling, and a commitment to superior customer service. Competitive wages and comprehensive benefits accompany this opportunity.