Store Leadership Pro: Elevate Teams & Client Experience

sephora.com; Ann Arbor (MI); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

Health insurance

401k with match

Paid time off

Employee discount

Job summary

Sephora in Ann Arbor, MI is seeking an Assistant Store Manager to serve as the heartbeat of the store. You will support store operations, lead and develop the team, and elevate the client experience in a fast-paced retail environment.

The role requires on-site work, availability evenings and weekends, and a passion for coaching, customer service, and achieving sales goals. A track record of hands-on leadership and delivering exceptional service is essential.

Qualifications

• Assistant store management experience in fast-paced, high-volume environments.
• Strong leadership, communication, and people management skills.
• Proven ability to coach, develop, and motivate a diverse team.

Responsibilities

• Support Store Operations & Client Experience, partner with Store Manager.
• Inspire and empower the team to exceed performance goals.
• Recruit, onboard, and develop top talent embodying Sephora values.
• Provide ongoing coaching and feedback to maximize potential.
• Deliver outstanding client service and manage loyalty programs.
• Maintain standards for a visually inspiring, compliant store.
• Optimize inventory and staffing to respond to business needs.

Skills

Assistant Store Management Experience

Leadership

Customer Service

Team Coaching

Job description

Sephora in Ann Arbor, MI is seeking an Assistant Store Manager to serve as the heartbeat of the store. You will support store operations, lead and develop the team, and elevate the client experience in a fast-paced retail environment.

The role requires on-site work, availability evenings and weekends, and a passion for coaching, customer service, and achieving sales goals. A track record of hands-on leadership and delivering exceptional service is essential.