Assistant Store Manager: Lead Teams, Elevate Client Experience

Sephora; Ann Arbor (MI); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

Health insurance

401k with match

Employee discounts

Paid time off

Tuition reimbursement

Job summary

Sephora in Ann Arbor is seeking an Assistant Store Manager to be the heartbeat of the store, guiding operations, elevating client experiences, and developing the team. You will collaborate with the Store Manager to drive sales while maintaining Sephora’s standards in a fast-paced retail setting.

The role emphasizes leadership, coaching, recruiting, and continuous improvement, with a focus on delivering exceptional service and fostering an inclusive workplace.

Qualifications

• Previous retail assistant manager experience in high-volume stores.
• Strong leadership with coaching and development focus.
• Excellent communication and interpersonal skills.

Responsibilities

• Support Store Operations & Client Experience in daily duties.
• Inspire and empower teams to meet goals.
• Recruit, hire, and onboard new talent with inclusivity.
• Deliver real-time feedback and mentorship.

Skills

Store leadership

Customer experience

Team coaching

Recruiting

Communication

Performance feedback

Tools

POS system

Inventory software

Job description

Sephora in Ann Arbor is seeking an Assistant Store Manager to be the heartbeat of the store, guiding operations, elevating client experiences, and developing the team. You will collaborate with the Store Manager to drive sales while maintaining Sephora’s standards in a fast-paced retail setting.

The role emphasizes leadership, coaching, recruiting, and continuous improvement, with a focus on delivering exceptional service and fostering an inclusive workplace.