Store Leadership Pro - Drive Teams, Service & Growth

Ross Stores, Inc.; Alexandria (VA); On-site; USD 27,000 - 42,000; Full time

Job summary

Ross Stores, Inc. is seeking a Store or Assistant Store Manager in Virginia to lead store operations and teams. You will supervise associates, drive customer service, manage scheduling and payroll tasks, and ensure compliance with policies and safety standards.

Two or more years of retail store management experience, English fluency, and ability to work evenings and weekends are required. This role focuses on delivering store performance and a positive customer experience.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
• Communicates any variances to Company standards to the Store Manager.
• Ensures proper scheduling of Associates to meet business objectives.
• Ensures compliance with all State, Local and Federal regulations.
• Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Skills

Store leadership

Supervision

Customer service

Multitasking

English fluency

Financial awareness

Job description

Ross Stores, Inc. is seeking a Store or Assistant Store Manager in Virginia to lead store operations and teams. You will supervise associates, drive customer service, manage scheduling and payroll tasks, and ensure compliance with policies and safety standards.

Two or more years of retail store management experience, English fluency, and ability to work evenings and weekends are required. This role focuses on delivering store performance and a positive customer experience.