Store Leadership: Lead Teams & Elevate Customer Experience

The TJX Companies, Inc.; Flowood (MS); On-site; USD 31,000 - 43,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision insurance

HSA (Health Savings Account)

Life insurance

Job summary

The TJX Companies, Inc. in Flowood, MS seeks an Assistant Store Manager who drives performance, mentors Associates, and delivers exceptional customer service.

You will oversee merchandising, operations, scheduling, and loss prevention while promoting an inclusive, energetic workplace and strong store culture. Join a Fortune 100 leader in off-price retail with comprehensive training, competitive pay, and benefits.

Qualifications

• Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
• Demonstrated ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.
• Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.

Responsibilities

• Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
• Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.

Skills

Retail leadership

Team development

Communication skills

Customer service

Loss prevention

Merchandising

Store operations

Hiring/training

Job description

The TJX Companies, Inc. in Flowood, MS seeks an Assistant Store Manager who drives performance, mentors Associates, and delivers exceptional customer service.

You will oversee merchandising, operations, scheduling, and loss prevention while promoting an inclusive, energetic workplace and strong store culture. Join a Fortune 100 leader in off-price retail with comprehensive training, competitive pay, and benefits.