Store Leadership Lead — Elevate the Customer Experience

Athleta; Colorado Springs (CO); Sur place; USD 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Résumé du poste

Athleta in Colorado Springs is hiring to support the store leadership team and deliver a best-in-class customer experience. You will role model selling behaviors, educate customers about loyalty programs, and collaborate with colleagues to ensure tasks are completed efficiently.

You will work flexible hours including evenings and weekends, with the ability to move around the sales floor and stockroom and lift up to 30 pounds. Hourly pay ranges from $15.20 to $18.50.

Qualifications

• Provide excellent customer service and maintain a positive store environment.
• Promote loyalty programs to customers.
• Demonstrate brand selling behaviors with every customer.

Responsabilités

• Treat all customers and employees with respect.
• Educate customers about loyalty programs.
• Role model selling behaviors for a best-in-class customer experience.
• Support store leadership during non-peak hours with customers as the focus.
• Collaborate with staff to complete tasks efficiently.
• Build product lifecycle knowledge.
• Assist opening/closing checklists and hours as needed.
• Leverage omni-channel to enhance the customer journey.
• Ensure compliance standards are met.

Connaissances

Customer service

Team collaboration

Sales techniques

Outils

POS system

Description du poste

Athleta in Colorado Springs is hiring to support the store leadership team and deliver a best-in-class customer experience. You will role model selling behaviors, educate customers about loyalty programs, and collaborate with colleagues to ensure tasks are completed efficiently.

You will work flexible hours including evenings and weekends, with the ability to move around the sales floor and stockroom and lift up to 30 pounds. Hourly pay ranges from $15.20 to $18.50.