Store Leadership Lead – Customer Experience

The TJX Companies, Inc.

Baltimore (MD)

On-site

USD 23,763 - 24,452

Part time

14 days+

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Benefits offered by this job

Associate discount
401(k) contributions
Health insurance

Job summary

The TJX Companies, Inc. is seeking a Key Carrier for their Marshalls location in Baltimore, Maryland. This role is crucial in delivering exceptional customer service and operational excellence. Responsibilities include managing tasks and Associate coaching, while qualifications require flexibility in schedule, team collaboration, and retail experience. Benefits include an associate discount, 401(k) contributions, and medical insurance. Join a supportive work environment dedicated to employee development and service excellence.

Qualifications

  • Able to work a flexible schedule, including nights and weekends.
  • 1 year retail experience, 6 months leadership experience.
  • Knowledge of merchandise flow in stores.

Responsibilities

  • Creates a positive internal and external customer experience.
  • Acts as Manager on Duty adhering to company policy.
  • Ensures store team performs tasks in accordance with store plan.

Skills

Flexible schedule
Team player
Problem solving skills
Superior communication
Organizational skills

Job description

The TJX Companies, Inc. is seeking a Key Carrier for their Marshalls location in Baltimore, Maryland. This role is crucial in delivering exceptional customer service and operational excellence. Responsibilities include managing tasks and Associate coaching, while qualifications require flexibility in schedule, team collaboration, and retail experience. Benefits include an associate discount, 401(k) contributions, and medical insurance. Join a supportive work environment dedicated to employee development and service excellence.
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