Store Leadership & Guest Experience Lead

Smoothie King (SKFI); Hagerstown (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

Smoothie King (SKFI) in Hagerstown, Maryland is looking for an Assistant Manager to support the Owner in delivering an exceptional guest experience. Responsibilities include managing daily operations, leading the team, ensuring compliance with food safety guidelines, and implementing local marketing initiatives. Candidates should have a high school diploma, at least 2 years of relevant experience, and excellent communication skills. This role requires flexibility to work various hours including weekends and holidays.

Qualifications

• Minimum 2 years’ experience as a shift lead in a restaurant or similar retail customer service business.
• ServSafe Certification required.
• Ability to communicate effectively with customers and team members.

Responsibilities

• Assist the Owner with hiring and team development.
• Manage cash activities and ensure compliance with food safety guidelines.
• Drive implementation of company programs and communicate marketing strategies.

Skills

Team leadership

Customer service

Effective communication

Operational excellence

Education

High School Diploma or GED Equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Smoothie King (SKFI) in Hagerstown, Maryland is looking for an Assistant Manager to support the Owner in delivering an exceptional guest experience. Responsibilities include managing daily operations, leading the team, ensuring compliance with food safety guidelines, and implementing local marketing initiatives. Candidates should have a high school diploma, at least 2 years of relevant experience, and excellent communication skills. This role requires flexibility to work various hours including weekends and holidays.