Store Leadership & Fan Experience Lead

T E C Industrial Inc; Amarillo (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Lids Sports Group in Amarillo, TX is seeking an Assistant Store Manager to lead store operations and drive excellent customer service. You will oversee scheduling, training, and coaching teammates, ensuring adherence to company standards while delivering a fun and inclusive shopping experience.

This full-time role requires strong leadership, communication, and a passion for sports and fashion. Join a brand that collaborates with top teams and offers opportunities for growth.

Responsibilities

• Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
• Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager.
• Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g., company dress code, etc.)
• Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks when the Store Manager is not present.
• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ direct compliance with established company policies, procedures, and guidelines, including (but not limited to) safekeeping of company inventory, funds, and property.
• Other duties as assigned.

Job description

Lids Sports Group in Amarillo, TX is seeking an Assistant Store Manager to lead store operations and drive excellent customer service. You will oversee scheduling, training, and coaching teammates, ensuring adherence to company standards while delivering a fun and inclusive shopping experience.

This full-time role requires strong leadership, communication, and a passion for sports and fashion. Join a brand that collaborates with top teams and offers opportunities for growth.