Store Leadership: Drive Customer Experience & Growth

R551US The Finish Line, Inc.; Santa Clara (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Job summary

The Finish Line, Inc. is seeking an Assistant Store Manager / Supervisor to lead daily operations in our Santa Clara, CA stores. You will mentor team members, ensure top-tier customer service, and drive sales performance in a fast-paced retail environment.

Responsibilities include staffing, training, inventory control, and executing promotions while maintaining store standards and health and safety compliance.

Qualifications

• Leadership abilities with clear communication and organizational skills.
• Customer-centric mindset with focus on excellent service.
• Analytical mindset to interpret sales data and budgets.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team.
• Customer Experience: Create an exceptional shopping experience and resolve issues.
• Sales & Performance: Drive store sales and profitability through promotion strategies.
• Operational Excellence: Oversee inventory, merchandising, and store maintenance.
• Financial Management: Manage budgets and analyze sales data.
• Marketing & Community Engagement: Local initiatives to build brand presence.

Education

High School Diploma or GED equivalent

2+ years' experience in retail leadership

Tools

Retail management software

Basic computer applications

Job description

The Finish Line, Inc. is seeking an Assistant Store Manager / Supervisor to lead daily operations in our Santa Clara, CA stores. You will mentor team members, ensure top-tier customer service, and drive sales performance in a fast-paced retail environment.

Responsibilities include staffing, training, inventory control, and executing promotions while maintaining store standards and health and safety compliance.