Store Leadership & Customer Experience Lead

Marvin; Monroeville (AL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee discount

401k with employer match

Employee Assistance Program

Medical, LTD/AD&D, STD, Life Insurance

Job summary

CNRG, Inc. in Monroeville, AL seeks a Team Leader to oversee all store activities when management is not present. The role emphasizes leadership, aggressive customer service, and adherence to the company’s Mission and Values while guiding store associates.

The Team Leader will supervise staff, train newcomers, manage merchandising and inventory, ensure safety, and help achieve budgeted goals. Flexible scheduling including weekends and holidays is required.

Qualifications

• Demonstrate leadership and problem-solving skills.
• Excellent oral and written communication with customers and vendors.
• Ability to manage time and supervise associates in the absence of management.
• Proficiency in interpreting data to coordinate merchandise and store operations.

Responsibilities

• Exemplify and uphold Mission and Values in daily operations.
• Provide aggressive customer service to exceed expectations.
• Supervise associates and coordinate merchandise orders.
• Train new associates in product knowledge and selling skills.
• Maintain store appearance and stock areas, create merchandise displays.
• Ensure safety, conduct price checks, and manage inventory discrepancies.
• Work a flexible schedule including weekends, evenings, and holidays.

Skills

Leadership

Customer service

Communication

Problem solving

Team coaching

Merchandising

Job description

CNRG, Inc. in Monroeville, AL seeks a Team Leader to oversee all store activities when management is not present. The role emphasizes leadership, aggressive customer service, and adherence to the company’s Mission and Values while guiding store associates.

The Team Leader will supervise staff, train newcomers, manage merchandising and inventory, ensure safety, and help achieve budgeted goals. Flexible scheduling including weekends and holidays is required.