Store Leadership & Customer Experience Coach

Walmart; Richland Center (WI); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Live Better U education benefit

Paid time off (PTO)

Employee discounts

Job summary

Walmart in Richland Center, WI is seeking a Store Team Leader to supervise and develop associates, delivering exceptional customer service through the One Best Way (OBW) model. You will oversee store operations, merchandising, community outreach, and initiatives while fostering a culture of belonging and continuous improvement.

The role emphasizes leadership, training, and accountability to meet sales and service goals, with comprehensive benefits and competitive pay.

Qualifications

• Minimum Qualifications: 2 years of college; OR 1 year retail experience and 1 year supervisory experience; OR 2 years general work experience and 1 year supervisory experience.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings).

Responsibilities

• Leads and develops teams by teaching, training, and actively listening to associates; tours stores and provides feedback.
• Drives store financial performance by reviewing PL statements, budgeting, forecasting, and controlling expenses; ensures merchandise presentation and inventory flow.
• Provides supervision and development opportunities for hourly associates and promotes a belonging mindset; recruits to meet staffing needs and growth.
• Ensures compliance with company policies, Open Door Policy, ethics, and integrity; supports Walmart's mission and values.

Skills

Supervisory experience

Education

2 years of college

Job description

Walmart in Richland Center, WI is seeking a Store Team Leader to supervise and develop associates, delivering exceptional customer service through the One Best Way (OBW) model. You will oversee store operations, merchandising, community outreach, and initiatives while fostering a culture of belonging and continuous improvement.

The role emphasizes leadership, training, and accountability to meet sales and service goals, with comprehensive benefits and competitive pay.