Store Leadership Coach - Shoes & Customer Experience

Designer Brands; Warren (MI); On-site; USD 40,000 - 50,000; Full time

Job summary

A national footwear retailer seeks a DSW Assistant Store Manager in Warren, MI. This role focuses on enhancing in-store experiences, managing daily operations, and meeting sales targets. Responsibilities include coaching associates, developing strategic plans, and ensuring a safe environment for customers. Ideal candidates have management experience, strong customer service skills, and are available to work flexible hours. Minimum high school diploma required, with some college preferred.

Qualifications

• 2+ years of management experience required.
• Must have availability for nights, weekends, and holidays.
• Ability to lift up to 50 pounds occasionally.

Responsibilities

• Elevate in-store experience by modeling customer service.
• Improve sales metrics by leveraging inventory reports.
• Ensure a safe environment for customers and associates.

Skills

Excellent customer service

Collaborative working relationships

Verbal and written communication skills

Ability to meet time-bound expectations

Technology proficiency

Education

Minimum high school graduate or equivalent

Some college preferred

Job description

A national footwear retailer seeks a DSW Assistant Store Manager in Warren, MI. This role focuses on enhancing in-store experiences, managing daily operations, and meeting sales targets. Responsibilities include coaching associates, developing strategic plans, and ensuring a safe environment for customers. Ideal candidates have management experience, strong customer service skills, and are available to work flexible hours. Minimum high school diploma required, with some college preferred.