Store Manager

DSW Designer Shoe Warehouse; Toledo (OH); On-site; USD 52,000 - 68,000; Full time

Job summary

DSW Designer Shoe Warehouse in Toledo, OH is seeking a Store Manager to lead daily store operations on-site. You will oversee staffing, coaching, and creating a guest-first environment that drives sales and profitability.

You will ensure merchandising standards, inventory accuracy, and loss-prevention practices while analyzing performance data and aligning with regional leadership on company initiatives.

Qualifications

• Strong customer-focused skills with a track record of in-store excellence.
• Clear verbal and written communication with team members.
• Store management experience supervising staff and daily operations.
• Knowledge of retail loss prevention and asset protection.
• Previous retail leadership in footwear or fashion preferred.
• Ability to analyze sales reports and manage labor costs.
• Comfort in fast-paced environments with strong organizational skills.
• High school diploma or equivalent; business/retail education beneficial.

Responsibilities

• Oversee day-to-day store operations and staff scheduling.
• Coach and develop team members to deliver great guest experiences.
• Promote a customer-focused culture on the sales floor.
• Maintain visual merchandising standards and inventory accuracy.
• Enforce loss prevention procedures and asset protection.
• Monitor KPIs and execute company initiatives.
• Ensure compliance with store policies and procedures.
• Collaborate with cross-functional teams and regional leadership.

Skills

Customer-focused

Communication skills

Store management

Loss prevention knowledge

Leadership experience

Sales analysis

Organizational skills

Education

High school diploma or equivalent

Job description

Company Description

Designer Brands, the parent company of DSW Designer Shoe Warehouse, is a leading global designer, producer, and retailer of well-known footwear brands and accessories. With a strong portfolio that includes Crown Vintage, Hush Puppies, Jessica Simpson, Keds, Lucky Brand, Vince Camuto, and more, the company delivers on-trend products for a wide range of occasions. Designer Brands reaches customers through a robust omni-channel strategy, including a billion-dollar digital commerce business and over 640 DSW and the shoe co. stores across North America. The company holds leading market positions in key categories across women's, men's, and kids' footwear, and also distributes its brands internationally. Designer Brands is committed to diversity, equity, and inclusion, environmental responsibility, and community impact, including donating more than nine million pairs of shoes to Soles4Souls; applicants should note that official emails end in dswinc.com, designerbrands.com, or camutogroup.com, and that the official careers portal is www.designerbrands.com/careers.

Role Description

The Store Manager at DSW Designer Shoe Warehouse in Toledo, OH is responsible for leading day-to-day store operations to deliver an excellent guest experience and achieve sales and profitability goals. This full-time, on-site role includes overseeing staff scheduling, coaching and developing team members, and promoting a customer-focused culture on the sales floor. The Store Manager ensures visual merchandising standards, inventory accuracy, and adherence to retail loss prevention procedures. This role also involves monitoring key performance metrics, executing company initiatives, and maintaining compliance with all store policies and procedures. The Store Manager partners with cross-functional teams and regional leadership to support business objectives and uphold Designer Brands' values.

Qualifications

• Strong customer-focused skills, including Customer Satisfaction and Customer Service, with a track record of creating positive in-store experiences.
• Proficient Communication skills, including clear verbal and written communication and the ability to provide constructive feedback and direction to team members.
• Store Management experience, including supervising staff, managing daily operations, and driving sales performance in a retail environment.
• Knowledge of Retail Loss Prevention practices, including monitoring procedures, safeguarding assets, and promoting a culture of safety and compliance.
• Previous retail leadership experience, ideally in footwear, fashion, or specialty retail.
• Ability to analyze sales reports, manage labor and expense controls, and make data-informed decisions.
• Comfort working in a fast-paced environment, with strong organizational and problem-solving skills.
• High school diploma or equivalent required; post-secondary education in business, retail management, or a related field is beneficial.
• Availability to work a flexible schedule, including