Store Leadership: Build Teams, Elevate Sales & Service

R551US The Finish Line, Inc.; Chattanooga (TN); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Job summary

The Finish Line, Inc. is seeking an Assistant Store Manager to lead daily operations, inspire a high-performance team, and deliver exceptional customer experiences. You’ll shape the store’s success with autonomy and contribute to company growth.

Responsibilities include team development, inventory management, visual merchandising, and driving sales while maintaining strong customer service standards in a fast-paced environment.

Qualifications

• Proven experience as a Retail Store Manager or similar role with a track record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal and organizational skills.
• Willingness to work flexible hours, including weekends and holidays.
• Must have reliable transportation.
• Must speak English clearly to converse with customers and supervise staff.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with policies and health & safety.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community.

Skills

Leadership

Communication

Interpersonal skills

Organizational skills

Customer service

Team management

Education

High School Diploma or GED

Tools

Retail software

Basic computer applications

Job description

The Finish Line, Inc. is seeking an Assistant Store Manager to lead daily operations, inspire a high-performance team, and deliver exceptional customer experiences. You’ll shape the store’s success with autonomy and contribute to company growth.

Responsibilities include team development, inventory management, visual merchandising, and driving sales while maintaining strong customer service standards in a fast-paced environment.