Store Lead & MOD: Elevate Service, Ops & Team

Mother's Market & Kitchen, Inc.; Anaheim (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

In-store discounts

Job summary

Mother’s Market is seeking a Store Supervisor to lead the store during shifts, serve as MOD, and ensure top-notch customer service and smooth daily operations. You’ll supervise staff, manage tasks, and uphold standards across departments.

The role requires prior Lead Cashier or Department Supervisor experience, strong leadership, and proficiency with Word, Excel, Outlook, and POS systems. Flexible shifts and a focus on safety and service are essential.

Qualifications

• Experience as Lead Cashier or Department Supervisor.
• Calm and confident decision-maker in customer/staff interactions.
• Strong leadership, organization, and time-management abilities.
• Excellent verbal and written communication skills.
• Proficient with Word, Excel, and Outlook; experience with POS systems.
• Solid math skills used to drive staffing and sales.

Responsibilities

• Lead Your Team & Shift: supervise all employees and store operations for your shift, maintain safety, security, and a high-energy environment.
• Model Cashier Duties: Lead Cashier tasks when needed.
• Serve as MOD: take command in leaders’ absence, overseeing staffing, tasks, and shift priorities.
• Walk the Store: ensure departments are fully stocked, clean, fresh, and delivering excellent service.
• Drive Standards: execute daily deliverables (checklist, merchandising, cleanliness).
• Host Huddles: run shift meetings to set priorities, boost morale, and align the team.
• Staff Management: monitor breaks, dress code, schedules, and ensure staff presence where needed.
• Execute Campaigns: support marketing and promotional initiatives.
• Close the Store: handle end-of-day responsibilities when required.
• Resolve Issues: use calm, professional judgment in customer and staff matters.
• Lead by Example: set the bar for service, attitude, and team behavior.
• Maintain Grounds: keep parking lot clean and carts organized.
• Oversee Maintenance: guide the maintenance team on cleanliness and safety.
• Report & Respond: document daily needs and elevate equipment issues.
• Coach Future Leaders: train and mentor Lead Cashiers and cashiers.
• Support the Team: fill gaps wherever necessary to maintain standards.

Skills

Leadership

Staff management

Customer service

Communication

Time management

Data-driven staffing

Math skills

Excel

Education

High School Diploma or GED

Manager-On-Duty training (Mother’s Market)

Tools

Word

Excel

Outlook

POS systems

Job description

Mother’s Market is seeking a Store Supervisor to lead the store during shifts, serve as MOD, and ensure top-notch customer service and smooth daily operations. You’ll supervise staff, manage tasks, and uphold standards across departments.

The role requires prior Lead Cashier or Department Supervisor experience, strong leadership, and proficiency with Word, Excel, Outlook, and POS systems. Flexible shifts and a focus on safety and service are essential.