Store Leader & Talent Coach — Drive Sales & Operations

cititrendsstoremgmt; Dearborn (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Paid vacation

401(k) plan

Paid training

Job summary

Citi Trends is seeking an Assistant Store Manager in Dearborn, MI to support daily store operations and lead a team in delivering exceptional customer service. You will work closely with the Store Manager on hiring, onboarding, and staff development to optimize sales performance and store standards.

This role requires strong leadership, effective communication, and the ability to manage staffing and compliance while maintaining a safe, organized shopping environment.

Qualifications

• High school diploma or equivalent.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to meet sales goals, customer experience standards, and operational expectations.
• Monitor sales activity and guide associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention.
• Ensure compliance with Citi Trends policies, procedures, and standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring, interviewing, onboarding, and training support.
• Maintain staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.
• Maintain a safe, organized, and customer-focused store environment.
• Support merchandising, operational, and visual standards.
• Perform additional duties as assigned.

Skills

People leadership

Hiring & recruiting

Customer service

Operational accountability

Education

High school diploma or equivalent

Job description

Citi Trends is seeking an Assistant Store Manager in Dearborn, MI to support daily store operations and lead a team in delivering exceptional customer service. You will work closely with the Store Manager on hiring, onboarding, and staff development to optimize sales performance and store standards.

This role requires strong leadership, effective communication, and the ability to manage staffing and compliance while maintaining a safe, organized shopping environment.