Store Leader & Talent Builder — Growth, Ops, Service

Winners Merchants International, L.P.; Grand Rapids (MI); On-site; USD 57,000 - 78,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision insurance

Health savings account (HSA)

Job summary

Winners Merchants International, L.P. in Grand Rapids, MI is seeking an Assistant Store Manager to lead a diverse team and drive exceptional customer service in a fast-paced retail setting.

You will oversee merchandising, front-line operations, scheduling, and loss prevention while mentoring Associates and delivering strong results. The role calls for strong leadership, communication, and a focus on store performance.

Qualifications

• Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
• Demonstrated ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.
• Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention.

Responsibilities

• Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
• Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.

Skills

Retail leadership

Team development

Organizational skills

Communication

Store operations

Merchandising

Loss prevention

Job description

Winners Merchants International, L.P. in Grand Rapids, MI is seeking an Assistant Store Manager to lead a diverse team and drive exceptional customer service in a fast-paced retail setting.

You will oversee merchandising, front-line operations, scheduling, and loss prevention while mentoring Associates and delivering strong results. The role calls for strong leadership, communication, and a focus on store performance.