Store Team Lead: Growth, Sales & Customer Experience

Colonial Group; Grand Rapids (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Colonial Group in Grand Rapids, MI is seeking a motivated Supervisor to support the management team, drive sales results, and maintain an engaging store environment.

You will lead by example, ensure merchandising standards, supervise on shifts, and develop associates while upholding our values of respect and teamwork. The role requires flexible hours including evenings and weekends, with occasional travel to other store locations.

Qualifications

• Prior supervisory experience in similar volume apparel business.
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability to meet the needs of the business (including evenings and weekends).
• May require occasional travel to other store locations (if needed).

Responsibilities

• Support the management team to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Be a role model to team members for the customer experience.
• Support the management team to ensure store standards for merchandising and operations are met consistently.
• Be accountable for assigned tasks and results.
• Learn about all aspects of the business and share ideas to drive the business.
• Create a great work environment by maintaining a positive and professional attitude.
• Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.

Skills

Supervisory experience

Sales-driven

Flexible availability

Travel readiness

Job description

Colonial Group in Grand Rapids, MI is seeking a motivated Supervisor to support the management team, drive sales results, and maintain an engaging store environment.

You will lead by example, ensure merchandising standards, supervise on shifts, and develop associates while upholding our values of respect and teamwork. The role requires flexible hours including evenings and weekends, with occasional travel to other store locations.