Store Leader: Sales, Service & Team Development

Bridgestone America, Inc.; Santa Clarita (CA); Sur place; USD 47 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision

Paid vacation & holidays

On-the-job training

ASE certifications

401(k) match

On-demand pay (daily pay)

Flexible work schedule

Résumé du poste

Bridgestone America, Inc. operates Bridgestone Retail Operations (BSRO) stores, offering tire and auto services to customers.

The role covers store operations, coaching teammates, merchandising and promotional activities, with a pay range of $33.89–$57.61 per hour. Candidates should have a high school diploma or equivalent and proven success in retail sales management, plus strong communication and problem-solving skills.

Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

Responsabilités

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

Connaissances

Customer service

Retail sales management

Payroll management

Staff scheduling

Inventory management

Merchandising displays

Negotiation & conflict resolution

Excellent communication

Driver's license

Formation

High School Diploma or equivalent

2-year college degree (preferred)

Description du poste

Bridgestone America, Inc. operates Bridgestone Retail Operations (BSRO) stores, offering tire and auto services to customers.

The role covers store operations, coaching teammates, merchandising and promotional activities, with a pay range of $33.89–$57.61 per hour. Candidates should have a high school diploma or equivalent and proven success in retail sales management, plus strong communication and problem-solving skills.